Note fondée sur 737 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Clean and convenient
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Dear Julia,Thank you for taking the time to share your wonderful experience at Comfort Suites Rolla Missouri. We are delighted to know that you found our hotel clean and conveniently located. Our team works hard to ensure our guests have a comfortable and hassle-free stay, and your feedback serves as an encouragement to all of us.We continuously strive to meet your needs and expectations; hence, your satisfaction is very important to us. Should you visit Rolla again, we would be thrilled to welcome you back to our hotel. Once again, thank you for your kind words and we look forward to seeing you on your next trip.Warm Regards,General ManagerComfort Suites Rolla Missouri
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Dear Chad,Thank you for taking the time to share your experience at Comfort Suites Rolla Missouri. We appreciate your feedback as it helps us understand where we are excelling and areas where we could improve. We're glad you chose to stay with us and we aim to provide a seamless and enjoyable experience for all our guests.We noticed you rated us with a 3-star review, and while we're pleased you had a satisfactory stay, we're committed to ensuring our guests have an exceptional experience. We would greatly appreciate any specific feedback you may have about your stay. Your insights will be invaluable in helping us enhance our services and facilities. We hope to welcome you back soon and provide an experience that not only meets but exceeds your expectations.Warm Regards,General ManagerComfort Suites Rolla Missouri
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par GM, Gestion de l’hôtel
Dear Uriel,We are thrilled to hear that your stay at Comfort Suites Rolla Missouri was a 10-star experience! Our team is dedicated to providing the highest level of service and it is always rewarding to hear we have met our goal. Your positive feedback serves as a wonderful testament to our team's commitment to our guests' satisfaction.We hope that your stellar experience will bring you back to us in the future. Each stay at Comfort Suites Rolla Missouri is a new opportunity for us to deliver an even better guest experience. Thank you for choosing us and we look forward to welcoming you back soon.Warm Regards,General ManagerComfort Suites Rolla Missouri
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Gary,We are thrilled to hear that your stay at Comfort Suites Rolla Missouri was a 10-star experience! Your satisfaction is our highest reward, and we are delighted that we were able to exceed your expectations. Our team strives to provide a warm, comfortable and seamless stay for all our guests, and your positive review is a testament to their hard work and dedication.Your feedback is greatly appreciated and will serve as encouragement to all of our staff as we continuously improve our services to ensure an exceptional experience for every guest. We hope to have the pleasure of welcoming you back soon for another wonderful stay at Comfort Suites Rolla Missouri. Warm Regards,General ManagerComfort Suites Rolla Missouri
par un voyageur
Publié le 5 sept. 2024 sur Hotels
We thought the room was clean and tidy. The floor we were on was quiet. However, while we were in the room, another guest used his key to enter our room. It was an honest mistake on his part, but we were very surprised that his key would work on our door. We notified the front desk and they immediately assigned us to a different room. The room was just as clean and tidy, but the faucet in the bathroom was broken.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Dear Joseph A, We appreciate your thoughtful review and your understanding with the key incident. We're pleased to know you found our rooms clean and tidy. We apologize for the inconvenience regarding the bathroom faucet. Your feedback is invaluable in helping us provide a superior experience. We hope to welcome you back soon to Comfort Suites Rolla Missouri.Warm Regards,Hotel Management
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par GM, Gestion de l’hôtel
Dear Charles,We are thrilled to hear that you had a great experience at Comfort Suites Rolla Missouri. Your satisfaction is our utmost reward. We hope you will choose us again in the future to serve you even better. Thank you for your feedback!Warm Regards,Hotel Management
par un voyageur
Publié le 26 août 2024 sur Expedia
This motel was very nice! We live it and plan to go back!!
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Dear Trina, Thank you for your glowing review of Comfort Suites Rolla Missouri. We're thrilled to hear that you enjoyed your stay and plan on returning. Your kind words have truly brightened our day! We look forward to welcoming you back and making your next stay even more memorable. Warm Regards,Hotel Management
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear William,Thank you for taking the time to rate your stay at Comfort Suites Rolla Missouri. We're sorry to see that your experience didn't entirely meet your expectations. We look forward to welcoming you back for an improved experience.Warm Regards,Hotel Management
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Kellie,Thank you for taking the time to rate your stay at Comfort Suites Rolla Missouri. We're sorry to see that your experience didn't entirely meet your expectations. We would love to hear more about your stay to help us improve. We look forward to welcoming you back for an improved experience.Warm Regards,Hotel Management
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Jennifer,Thank you so much for your perfect rating! We're delighted to know that you had a wonderful stay at Comfort Suites Rolla Missouri. We hope your experience was as memorable as we aim for every guest's stay to be. We look forward to welcoming you back on your next visit!Warm Regards,Hotel Management
