6/10 – Acceptable
Tom N.
26 févr. 2025
Points forts : Propreté
Romantic getaway gone frigid
The cabin is exactly as described, cute and secluded and clean and set up very well for a romantic getaway. Unfortunately for us, we arrived during a severe cold spell and upon arrival the cabin was in the low 50's.The heat was on but not very high and I had a hard time trying to use the heat remote without instructions or a phone number to call the owner. Communication had to be done thru the vrbo message app only.Communication back from the owner in regards to "hey your home is cold, we need some help" was not swift as " hey we might book your home"After several messages we did get a direct call from owner. He was very nice and He assured me that the home did have adequate heating and I assured him I thought I had the heat set correct. Later I looked thru the guest book and there were many guest who had stayed and although they loved the place they had complained about it being cold in the winter months. I informed owner we were leaving 1 day early to a hotel in town for heat. I would have thought he would have offered 1 nights refund, but he did not.also, just a note for side by side riders, Brimstone is the closest park and its about 35 minutes away.
Tom N.
Séjour de 4 nuits en février 2025