Note fondée sur 214 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
The carpets had just been cleaned but yet still had stains on them. there was no hairdryer in the room and both times that I went to the front desk no one was around. The positives were the bed was extremely comfortable, the location was very convenient and overall the the room was clean. It also had some nice extras with a refrigerator, microwave,iron but lacked a hairdryer?
Commentaires de Gestion de l’hôtel
23 août 2024 par Mike GM, Gestion de l’hôtel
Thank you for your review and staying with us. I wanted to apologize for the hairdryer. I have informed the front desk, and I assure you this mistake will not happen again. We keep the hairdryers at the front desk as needed for customers. The next time you check-in, please ask for a hair dryer at the front desk so we can serve you. As far as the carpets go, they may have been somewhat wet from the professional carpet cleaning we had done. I'm glad you enjoyed the rest of your stay and look forward to seeing you again.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
AVOID! Where to start? False advertisement... the place was a dump, woman at front desk want 100 bucks CASH as payment for incidental fees to be refunded on checkout. Told her I didn't have it and she said 50 LOL. Got key to the MOTEL room and opened the door to be greeted by the smell of weed. Went back to her and she said all hotels have people that smoke pot (I am with an 8 year old). She got into a shouting match with my wife about that comment. Called Amex and told them do not pay because we were leaving. This place is the type of place you pay by the hour. And it says they offer a free breakfast, that I would love to see!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Mike , Gestion de l’hôtel
Sorry to hear about your inconvenience. We will try our best to improve our service. I assure you, we will look into this and educate our employees on the values of service and respect. If you have any issues with service or issues with the room, please ask for the manager, and I would have taken care of you and tried my best to make your stay much more comfortable. We did offer to change the room, but you declined.Sorry again for the issues you had, and I appreciate the feedback you have given me. Your response will help improve our values and service here at America's Best Value Inn. Thank you, and God bless you.
par un voyageur
A Grateful Veteran!
Publié le 6 juin 2024 sur HotelsIt was really nice when the manager gave me a room on the first floor. I am disabled veteran who has had four foot surgeries. I will definitely go back to this location if I am in the area
Commentaires de Gestion de l’hôtel
7 juin 2024 par Mike , Gestion de l’hôtel
Thank you so much for your generous comment. We enjoy having you as a guest and look forward to seeing you again. Take care.
par un voyageur
Publié le 1 juin 2024 sur Hotels
Bed sheets appeared to be clean but the carpet really needs to be replaced!!!! The desk clerk told us that there would be coffee & danish available from 6-9 am, but when we went to the lobby at 7 am, it was locked & no one one was there. Friendly staff but the rooms really need updating.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Mike, Gestion de l’hôtel
Sorry to hear about your inconvenience. We will try our best to improve it Thank you for sharing your response. We appreciate your generous comments
par un voyageur
Publié le 18 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Mike , Gestion de l’hôtel
Thank you for your nice rating.
par un voyageur
Publié le 12 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2024 par Mike, Gestion de l’hôtel
Thank you.
par un voyageur
A Five-Star Experience
Publié le 10 mai 2024 sur HotelsThis hotel was very clean and the staff was extremely helpful and friendly. We requested hangers and an iron (they were not in our room) and the staff brought them to our room immediately. This hotel is a basic traveler hotel, but was perfect for our stay and close to family. Breakfast was "to go" (fruit, nutrition bar, and banana bread), but that fit our schedule. It is located right next to a Circle K and is on a main highway. We would stay here again.
Commentaires de Gestion de l’hôtel
18 mai 2024 par Mike, Gestion de l’hôtel
Thank you so much for your generous comment. We enjoy having you as a guest and look forward to seeing you again. Take care.
par un voyageur
Publié le 30 avr. 2024
Its was cool, gas station next door, and very quiet rooms.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Mike, Gestion de l’hôtel
Thank you for sharing your response. We appreciate your generous comments.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Mike, Gestion de l’hôtel
We appreciate your rating.
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Mike, Gestion de l’hôtel
Thank you!
