Ratings based on 519 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Killeen
Posted Oct. 12, 2024 on Expedia
This property was nice. The room was extremely small for 2 people. The room had great amenities. The breakfast was nice. The bus stop is directly by the hotel. That’s an added plus. I would stay here again.
by A traveller
Posted Oct. 5, 2024 on Expedia
Great hotel and staff
by A traveller
Posted Oct. 1, 2024 on Expedia
The bed sheets had stains, no access to the balcony and the area was not the best
by A traveller
Posted Sep. 15, 2024 on Hotels
The hotel had a really convenient location which is close to many restaurants and even the Colosseum. The room was well appointed and had everything we needed. Breakfast was very delicious as well
by A traveller
Posted Sep. 14, 2024 on Expedia
Very helpful and cheerful staff
by A traveller
Posted Jul. 15, 2024 on Expedia
Clean and good location. The staff were very helpful and polite. Definitely recommend
by A traveller
Posted Dec. 22, 2023 on Expedia
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller from FONTANA
Posted Sep. 22, 2023 on Expedia
This property is not located near anything to see for a tourist. There is a bus stop across the street that takes you to the colosseum which was nice. Some food/restaurant options within walking distance.
by A traveller from Arlington
Posted Aug. 11, 2023 on Expedia
Will never stay here again! Uncooperative staff, aging infrastructure, tiny bathrooms and dirty beds make for a perfect disaster recipe. The thermostats were so archaic that their own staff couldn’t figure out how to work them and we had to wait for two hours before someone figured out how to turn the AC on! The headboards were dirty and full of oil stains from previous occupants!! The bathrooms are so tiny that you could hit your head against the sink while getting up from the toilet or bump your elbows again IST the wall while drying yourself after a shower!!! We had booked two triple rooms and asked for adjacent rooms as we were one family - they said they would try to. The staff never told us they only had one triple room on each floor and that it would be impossible to get two rooms on the same floor - we were forced to downgrade one of the rooms so we could get rooms on the same floor but they forced us to pay for the rooms we originally booked saying it was our “choice” to be downgraded!!!! Terrible - please do yourself a favor and go to Hotel President which is barely a mile away from this one and is a much much better hotel.
