Note fondée sur 121 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mai 2022 sur Hotels
par un voyageur
Peut mieux faire
Publié le 5 mai 2022 sur HotelsSejour agreable mais j attends plus d un hotel de ce standing et de ce prix. Le wifi marchait mal et il est dommage en depit de la bouteille d eau offerte que le seul cafe propose dans la chambre soit du cafe soluble en sachet
par un voyageur
Publié le 25 mars 2022 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Chiara, HBH Team, Gestion de l’hôtel
Dear Shahriar,First of all we would like to thank you for taking the time to leave a review about your recent stay at Hampton by Hilton Rome East. We apologize that your stay has not been up to your expectations, and we are sorry for any inconveniences encountered: your rating will be shared among our Team and Hotel Management.Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level guests have rightly come to expect. We look forward to welcoming you back to our hotel in the future. Best Regards, Chiara, HBH Team
par un voyageur de Amman
Publié le 29 août 2024 sur Expedia
Breakfast is not good at all small variation .... we had a lot of mosquitos in room staff help us but still some but hotel is nice overall
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Dear Ned,Thank you for choosing Hampton by Hilton Rome East for your recent stay in Rome and for your review.It’s a pleasure to see your comment and feedback and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City!Kind Regards,Elisa,HBH Team
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Dear Lorena,Thank you for choosing Hampton by Hilton Rome East for your recent stay in Rome and for your review.It’s a pleasure to see your feedback and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your review will be shared among our Team and Hotel Management.We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City!Kind Regards,Elisa,HBH Team
par un voyageur
Publié le 26 juill. 2024 sur Expedia
love it
Commentaires de Gestion de l’hôtel
3 août 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Dear Emerita,Thank you for choosing Hampton by Hilton Rome East for your last stay in Rome and for leaving a review.We are glad to read that you stay has been satisfactory and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it. We thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with guests.We really hope to see you back in or Hotel.Best regards,Elisa,HBH Team
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Bah! Un tre stelle assolutamente mediocre
Commentaires de Gestion de l’hôtel
1 août 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Gentile Roberta,La ringraziamo per aver soggiornato presso Hampton by Hiton Rome East e er il tempo dedicato a rispondere al nostro questionario, uno strumento molto importante per conoscere la percezione dell'albergo e dei servizi da parte dei nostri Ospiti.Ci dispiace molto leggere che il Suo soggiorno non sia stato piacevole: il Suo feedback sarà sicuramente molto utile per definire le aree ed i servizi su cui poter migliorare, per poter offrire un servizio all’altezza delle aspettative e bisogni di Chi ci sceglie. La nostra priorità è quella di prenderci cura dei nostri ospiti durante tutto il loro soggiorno, per cui facciamo del nostro meglio per far vivere un'esperienza unica ed indimenticabile agli stessi e la sua recensione sarà sicuramente uno spunto per poter apportare dei miglioramenti e andare incontro ad una crescita complessiva per ciò che concerne i servizi che il nostro Hotel predispone.Condivideremo con tutto il Team il Suo punteggio e recensione, e ci auguriamo di poterla ospitare nuovamente nel nostro Hotel, per poter offrirle una migliore esperienza presso il nostro Hotel.Cordiali saluti,ElisaHBH Team
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Dear Guest,Thank you for choosing Hampton by Hilton Rome East for your last stay in Rome and for spending your time to leave a review.We are glad to read that you stay has been satisfactory and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it. We thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with guests.We really hope to see you back in or Hotel.Best regards,Elisa,HBH Team
par un voyageur
Fairly good hotel shame about location!
Publié le 13 juill. 2024 sur HotelsReasonable hotel standard in the middle of no where unfortunately! Business two day stop hoping for some public transport access to vibrant areas or the city centre but found nothing. Only option is shopping centre nearby by entertainment. Rooms modern and clean, breakfast average, staff were not engaging but efficient. Would recommend but only for travel stops or airport layovers.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hampton by Hilton Rome East, Gestion de l’hôtel
Dear James,First of all we would thank you for choosing Hampton by Hilton Rome East for your recent stay in Rome.We are sorry if our stay has not been satisfactory and comfortable at all: we are sure you will understand that the satisfaction of our customers is very important to us so, thanks to your suggestions, we will take the opportune action to avoid any future lack of this kind of service.We have read your comments with most interest, and shared them with the Team for our review and action planning.We will share with the Team your feedback, considered as a starting point to improve the services available at the Hotel, to offer a service that is able to satisfy the expectations and needs of our Guests.We hope to have you back in our Hotel, for the next stay in Rome.Kind Regards,Elisa,HBH Team
