Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mars 2024 sur Expedia
Employee very kind and helpful.
Commentaires de Gestion de l’hôtel
29 mars 2024 par CLH , Gestion de l’hôtel
Dear Paulette, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us. Best Regards,
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Buen hotel para quedarse una noche
Commentaires de Gestion de l’hôtel
2 oct. 2024 par CLH , Gestion de l’hôtel
Dear Viviana, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are glad to hear that they all contributed to your well being whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our reception team with their enthusiasm and energy ensuring smooth and swift check in and checkout activities throughout the day with their kindness and professionalism taking care of all our guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Once again we thank you for this very kind review and we look forward to serving you again in the future. Best Regards, CLH
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Equipe atenciosa, serviço de quarto impecável. Quarto confortável. Localização muito próxima do Coliseu, porém o hotel fica em uma rua que á noite fica muito escura. Só isso que me preocupou. O resto, simplesmente fantástico.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CLH , Gestion de l’hôtel
Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to our Central Lodge Hotel and are delighted to read that we were able to match your holiday expectations. Our staff welcomes each guest with the CLH spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Rome and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best Regards, CLH
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par CLH , Gestion de l’hôtel
Dear Guest,Our guest comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel.We learn from your feedback that you had a good stay with us however we also observe that you may think we could have done few more things for you to convert your experience from good to great.Please feel free to share any particular suggestions that you may have for us. We will be more than happy to study the cause and effect of the suggestions and implement it if the same is workable.Thank you once again for making us your choice hotel and we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.Best regards,CLH
par un voyageur
Hotel razoável com localização bacana
Publié le 21 sept. 2024 sur HotelsHotel bacana, com boa localização, porém sem elevadores para levar as malas. Serviço de quarto não trocava os lençóis de cama. No nosso quarto, não entendemos o porquê, em alguns momentos, ficava um odor de esgoto durante as madrugadas - não chegamos a sinalizar isso na recepção, pois acreditamos que era algo de momento.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CLH , Gestion de l’hôtel
Dear Marcelo, We greatly appreciate the time you spent to review your recent experience in our property, at Central Lodge Hotel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We sincerely apologize for the unpleasant odor you experienced during your stay. This is certainly not the standard we strive to maintain, and we understand how it may have affected your comfort. Should you encounter any issues during a future visit, please don’t hesitate to reach out to our Reception team. We will be more than happy to assist you and promptly find a solution to ensure your stay is comfortable. On the other hand, our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Rome and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best Regards, CLH
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par CLH , Gestion de l’hôtel
Dear Terence, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our Central Lodge Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Once again we thank you for this very kind review and we look forward to serving you again in the future.Best Regards, CLH
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par CLH , Gestion de l’hôtel
Dear Guest, Thank you very much for sharing this great review of your recent stay. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you back again very soon. Best Regards, CLH
par un voyageur
Publié le 18 août 2024 sur Expedia
We checked in late (midnight) and Alyssa was so accommodating and provided self check in (which was easy and quick). She is great and very helpful.
The room is very clean, spacious, simple but aesthetically pleasing, and I love that the hotel is environment-conscious (ie: shampoo in a big dispenser instead of small plastic bottles which we throw away after use). It also smells great and realizing in the bathroom thanks to natural essential oil reeds.
The surrounding area is okay, morning walk was nice. However I would not walk around when it is dark though (~9pm in summer).
There is a nice medium sized grocery store across the street, and some great and affordable restaurants a few mins walk called Romantica and 081 cafe. About 20 mins walk to the Colloseum. Near Roma Termini (about 10 mins by taxi).
Commentaires de Gestion de l’hôtel
23 août 2024 par CLH , Gestion de l’hôtel
Dear Hang, Thank you so much for taking the time to write a review of your recent stay at our Central Lodge Hotel. Thank you for your very nice compliments for Alyssa, she does work very hard every day to make sure our guests feel well attended to at all times and definitely she is an asset to our property. We will certainly share your kind words of appreciation with her and we are certain she will be pleased to know her efforts have been appreciated. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are delighted to hear that you enjoyed our eco-friendly practices and found them to be a positive aspect of your stay. Sustainability is a core value for us, and we strive to create a comfortable and environmentally responsible experience for all our guests. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Rome and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you once again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards,
par un voyageur
Excellent, would definitely recommend
Publié le 18 août 2024 sur HotelsFabulous night in Rome. Great price. Lovely modern minimalist room with lovely modern bathroom. The hotel staff are delightful particularly the lady at reception, she is so lovely. Lounge area to chill in when Rome is too hot. Perfect spacious family room at such great price. Walk to colosseum about 10 mins.
Commentaires de Gestion de l’hôtel
18 août 2024 par CLH , Gestion de l’hôtel
Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Central Lodge Hotel and we thank you for your kind recommendation to the travel community of Expedia. We would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Our staff welcomes each guest with the Central Lodge spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you for your very nice compliments for Alyssa, she does work very hard every day to make sure our guests feel well attended to at all times and definitely she is an asset to our property. We will certainly share your kind words of appreciation with her and we are certain she will be pleased to know her efforts have been appreciated. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Rome and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you once again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards,
par un voyageur
Publié le 18 juill. 2024 sur Expedia
all was good
Commentaires de Gestion de l’hôtel
20 juill. 2024 par CLH , Gestion de l’hôtel
Dear Javier, Thank you very much for sharing this great review of your recent stay. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you back again very soon.Best Regards,
