Note fondée sur 61 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Luxueux
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Daniel Del Sole - Guest Relations Team, Gestion de l’hôtel
Dear Martin, Buonasera da Roma!Thank you so much for taking the time to share your super positive review of InterContinental Rome Ambasciatori Palace. We are thrilled to hear that your stay with us satisfied your expectations. Our dedicated team takes great pride in providing top-notch service and creating a memorable experience for our guests. We hope to have the pleasure of welcoming you back on your future visits to Rome.Grazie mille & warm regards,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The hotel was very nice. We had a shower that created a flood while in use and they tried to fix it right away. Room was smaller than we expected for the price point.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Dear Rosalia, Thank you for your candid feedback. We appreciate you enjoyed our hotel and overall the experience with us. I do apologize for the inconvenience with the shower but I am happy to hear our staff fixed it right away. In regards to the room size, kindly note that we have added on your profile to assign you a larger room on your next visits. We hope to have the chance to welcome you back soon! Best regards, Cristina
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Buongiorno Rodolfo, Thank you for your positive review. We are delighted to understand you fully enjoyed your stay with us and we do hope you will visit us again in near future. Best regards,
par un voyageur
Great modern hotel
Publié le 16 sept. 2024 sur HotelsGreat hotel, good location. It looked like hotel just being renovated. Very nice. Great bathroom, great room and decor. Only thing I did not like was goose feather pillows and covers, which to me aren't comfy, they smell and make noise and gave me allergies. Pillows were changed after my request. Breakfast was great. Will return.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Dear Marina, Buongiorno from the Eternal City! We would like to thank you for your lovely review of your recent stay with us. We are delighted to know you enjoyed our hotel, that you particularly appreciated the location and the decor of our rooms. I do apologize if you didn't like the material of our pillows, we have added this detail on your profile for next time you come to visit us. We hope you will come back soon in near future! Warmest regards,
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Tudo funcionou perfeitamente. Hotel reformado há pouco tempo. Cheirando a novo.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Bom dia Fabio, Muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente,
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Excelente hotel! Voltaria com certeza.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Bom dia Jose Vitor, Muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente,
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Dear Ibrahim, Buongiorno from the sunny Roma! I would like to thank you for your amazing score. We are delighted to understand you fully enjoyed your roman experience with us :) We hope to see you again in near future! All the best to you and your family,
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great location and very helpful staff
Commentaires de Gestion de l’hôtel
14 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Buongiorno Gregory, many thanks for your super positive feedback about your recent roman experience with us. We are delighted to know your stay satisfied your expectations. We hope you will come back for your future visits in Rome! All the best to you and your family,
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Only problem with this hotel is that they dont have a full fledged spa and no pool, which was a bit shocking since its a 5 star hotel.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par InterContinental Rome Ambasciatori Palace Team, Gestion de l’hôtel
Good morning Asseel, Thank you for your review of our hotel. We appreciate your comments related to the lack of a swimming pool and will share these with our management team so that we can continue to improve our services. In regards to the Spa, it's located on the mezzanine floor and it features two treatment rooms.Once again, thank you for choosing InterContinental Rome Ambasciatori Palace for your recent stay in the Italian Capital and we do hope to have the opportunity to welcome you back in the future.Best regards,
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Daniel Edoardo Del Sole - Guest Relations Team, Gestion de l’hôtel
Hello Fabio,Thank you ever so much for your amazing feedback.I will make sure to pass it on to the entire team, they will happy to know how much you appreciated your Roman stay with us.We are eager to welcome you back in Rome on your next visit!Warm regards,
