Note fondée sur 325 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DALLAS
Publié le 11 nov. 2024
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Deidre,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Every thing good
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Chris,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Very comfortable
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Deborah,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Audrey,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 30 août 2024 sur Expedia
The hotel looks that it has been refurbished. The room is cramped. The bathroom was semi remodeled. It feels like a for business clients type hotel. Not family oriented.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Americo,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Overall good place to stay.
Publié le 11 août 2024 sur HotelsOverall, clean space with friendly staff. The chair in the room was stained and the shower could have been cleaner. The bed was clean with fresh sheets and was comfortable. The front desk staff was polite but seemed like she didnt want to be there. The lady in charge of breakfast was great. Overall not bad.
Commentaires de Gestion de l’hôtel
13 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The property was accessible and easy to find. It was close to several restaurants and fast food places. The staff were pleasant and the room was spacious
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joseph,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the location and staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
It was just fine for one night. They charged $100 incidental, waiting for that to be returned.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paola,Thank you for your feedback. I'm glad to hear that your stay was satisfactory. Regarding the incidental charge, it usually takes a few business days for the hold to be released. If you experience any further delays, please feel free to contact us directly, and we'll be happy to assist you.
