Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2022 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Check-in veloce,personale a disposizione tramite chat 24 su 24
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Virginia, Gestion de l’hôtel
Ciao Antonella, grazie per il tuo feedback. Siamo felici che hai apprezzato la professionalità del nostro team. Speriamo di ospitarti ancora in futuro!
par un voyageur
Publié le 15 août 2024 sur Expedia
par un voyageur
Perfekt, lever op til beskrivelsen
Publié le 12 août 2024 sur HotelsVirkelig en lækker lejlighed, ren og pæn. Og så god kommunikation med Sonder (udlejningsstedet).
par un voyageur
Luksus midt i Rom
Publié le 24 juill. 2024 sur HotelsStedet bar pænt, nydeligt og rent med et moderne touch. Gode faciliteter og nem adgang til offentlige transport. Busnettet i Rome fungerer perfekt. Dejligt med en terrasse, hvor morgenmad og et glas vin kan indtages. Kommunikationen fungerede perfekt via Whatsapp.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
par un voyageur
Just Avoid!
Publié le 2 juill. 2024 sur HotelsTerrible experience. Never received the access code until we were standing out of the gate. The driver left us at the locked gate after attempting to contact in local language. I was traveling with my family. With kids, we were on the road. The area did not look that safe either. After failing many attempts, I had to call US number from Italy and someone gave me the code and we entered the main door and our room. Only this time, the email with the code reached my mailbox. I am an IT professional and I know very well to check these emails in junk and spam folders. After reaching room, we found that the room had bad smell. We booked another hotel in the next our and left this room.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Sonder Team, Gestion de l’hôtel
Hi Nikhil, thank you for taking the time to share your feedback with us. We genuinely value all customer comments as they help us to continually improve our services. We are sorry to hear that your experience did not meet your expectations. This is not the level of service we aim to provide. The access codes for your reservation are shared only once the check-in procedure which is required by the local law is completed for safety reasons.We apologize for any inconvenience this may have caused and appreciate your understanding as we work to enhance our guest experience. Thank you for bringing this to our attention. We hope to have the opportunity to restore your confidence in Sonder and and serve you better in the future.
par un voyageur
Publié le 24 juin 2024 sur Hotels
par un voyageur
Publié le 19 juin 2024 sur Hotels
par un voyageur
Publié le 18 juin 2024 sur Hotels
