Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
3,0 Service et personnel
2,2 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Worst motel ever
Publié le 4 oct. 2024 sur HotelsIt was horrible. The room had roach's, tub was dirty and the room smelled like mold was all in it. I left at 1am. Cause I couldn't take it anymore. Do not and I mean do not book this motel.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We're truly sorry to hear about your disappointing experience at our motel. This falls short of the high standards we set for ourselves, and we apologize for any inconvenience caused. Our team is committed to providing a comfortable and pleasant stay for all our guests, and we understand your frustration. We have shared your feedback with the concerned team to address the issues you mentioned immediately.
We appreciate your valuable feedback, as it helps us improve the quality of our services. We assure you that this is not indicative of our usual standards, and we are taking immediate steps to rectify the issues you encountered.
If there is anything else we can assist you with or if you have any additional feedback, feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you.
Best regards,
Team OYO
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Publié le 29 oct. 2021 sur Expedia
This place should not be listed as a place to stay. It was dirty, the only inside amenity was a television. There were no lamps in the room. Only one bed had sheets on it. The primary reason you shouldn't be recommending this place is that it's located in a prostitution neighborhood.
Commentaires de Gestion de l’hôtel
10 nov. 2021 par --staff, Gestion de l’hôtel
Sorry about your visit. I assure you we do as best as we can to keep illegal activity out of our establishment, we have no control in where the hotel is located we do as best as we can with the area our hotel is located. We only have control of what happens at our hotel and I can reassure you, we have no illegal activities to our knowledge that takes place here at the Fairbridge. As for all your other complaints I will have a talk with my staff and I reassure you again we will be better prepared for the next guest.
par un voyageur
Publié le 8 oct. 2021
par un voyageur
Disgusting
Publié le 4 août 2021 sur HotelsThe place looked as though someone was murdered on the couch. The smell was atrocious. The sheets looked like they had just ben reused. The wall had a huge plaster spot on it. The only good thing was the attendant showed me before giving me a key. I refused to stay. Still seekinv a refund as it was missrepresented!
par un voyageur
STAY AWAY
Publié le 20 févr. 2021 sur HotelsThe guy in the office was very kind, but the rooms were a nightmare. That hotel really needs some serious work done. Place is full homeless/ crackheads. So far it's the worst hotel I've stayed in.
par un voyageur
Publié le 8 févr. 2021 sur Expedia
They need a lot of work on the place need to be remodeled
par un voyageur
Publié le 6 déc. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
3 nov. 2021 par --staff, Gestion de l’hôtel
Thank you for your 3 out of 5 rating. We will continue to improve for a 5 out of 5 rating next time.
par un voyageur
Bugs everywhere.
Publié le 30 août 2020 sur HotelsCommentaires de Gestion de l’hôtel
31 août 2020 par Sally Elliott, Management , Gestion de l’hôtel
We are so sorry about your stay we are looking into this issue and doing the best that we can to resolve the pest control problem.
