Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Lovely rooms with comfortable beds. Good location easy to get to Southampton, Winchester or Portsmouth
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Nic,Thank you for a wonderful review.Kind Regards,Claire LiggettReservation Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Wonderful stay enjoyed everything about the Duke on the Test
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Clint,Thank you for a fantastic review.Kind Regards,Claire Liggett
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Really enjoyed this hotel/ pub the room was very smart clean and well maintained. The restaurant was excellent did not have venture to Romsey
And breakfast completed a great booking
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Bryan,Thank you for your kind review. I am so pleased you enjoyed out hotel and found it to be clean and well maintained. We do hope to welcome you again.Kind Regards,Claire Liggett
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Beautifully renovated pub, with near new hotel accommodation added. All done very tastefully & with excellent attention to detail. Mostly, all the staff were fantastic! Special mention to Penny, who always made sure our dog was also enjoying the experience! It truly is dog friendly too, although we really liked the fact that the rooms were spilt between non dog and dog specific. The location is superb too - walking distance into Romsey, partly along the Test River. First time visiting, but will return. Totally recommended!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Tony,Thank you for your lovely comments. We will be sure to pass the review onto Penny, who will be delighted!Kind Regards,Claire Liggett
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Susan,Thank you for your review.Kind Regards,Claire Liggett
par un voyageur
Publié le 2 sept. 2024 sur Expedia
We weren’t made aware before our stay that the kitchen closes at 4.30 on Sundays and only charcuterie boards are available. It was ok for us but don’t know what vegetarian guests do!
Everything else was good about our stay. Comfy clean quiet accommodation and tasty breakfast options.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Christine,I am sorry to read you were not aware, we do add the information to our pre stay emails, but we do appreciate this can sometimes be missed. I am so pleased to hear you found our hotel comfortable, clean and quiet. Along with enjoying our breakfasts.Kind Regards,Claire Liggett
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Kenneth,Thank you for leaving a review.Kind Regards,Claire Liggett
par un voyageur
Overall an ok stay but some issues
Publié le 31 août 2024 sur HotelsIt was overall a pleasant place to stay, but some issues.
Firstly it's primarily a restaurant really. So it feels like it's less of a hotel, and like they don't exactly often expect people staying there for very long. Maybe just a night or two. So it doesn't quite feel like they have all the usual things that you'd expect with a hotel.
There's no air conditioning. So during the summer, it was almost unbearable in my room. I stayed there for 8 nights, and it was so hot that it was difficult to sleep at night, despite having my window open during the day, and also having a fan.
And I said to the management about it, (both during and) after my stay, and whilst they were apologetic, they didn't/weren't exactly doing anything for it to be a better stay for me regarding that. And like no suggestion of any compensation about from the staff or the manager afterwards for example.
The staff were otherwise friendly though.
The surroundings of the hotel are nice, and the my room was otherwise nice, and the photos are accurate.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Benny,Thank you for your review. I am pleased you found your overall stay to be good. I am sorry to read you found the room to be hot. We are a small, family run hotel and restaurant and although we do not offer air conditioning we do provide fans. I appreciate this may not have been sufficient during the warmest of days and we will certainly look at how we can improve this for our guests, thank you for taking the time to share your valuable feedback.Kind Regards,Claire Liggett
par un voyageur
Five star pub restaurant with rooms
Publié le 25 août 2024 sur HotelsWe were looking for a base to tour Hampshire. The Duke fitted the bill. This is the perfect pub, restaurant with rooms. The pub is superb, the food was amazing, rooms high quality, all tied together by wonderful service delivered by a brilliant team.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to leave a fantastic review. We are so pleased you enjoyed your time with us.Kind Regards,Claire Liggett
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Reservation Manager, Gestion de l’hôtel
Dear Lisa,Thank you for your 10 out of 10 review.Kind Regards,Claire Liggett
