Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebe
Publié le 9 oct. 2018 sur Expedia
Older property, needs maintenance. Clean. Friendly and helpful staff. Pleasant stay.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jose,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jimmy,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Comfortable but needs some attention
Publié le 13 août 2024 sur HotelsThe hotel needs some updating, especially the lobby. Bathroom floors should be cleaned better. No liner for shower curtain. Having a pen and pad would be nice as well as some info on the hours of the resturant...no mention of this in the brochure or in the room. Coffee in the lobby would be plus. Although the people at the desk were friendly they should look a little more professional as they are representing the hotel.
My stay was good but all these things were noticeable and would make the hotel more appealing.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We're pleased you had a good stay but are sorry to hear about the areas that need improvement. We appreciate your suggestions on updating the lobby, enhancing bathroom cleanliness, and adding amenities like a shower curtain liner and in-room information. We will also consider adding coffee in the lobby and improving the professional appearance of our staff. Your comments are valuable in helping us enhance our guest experience, and we hope to better meet your expectations on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Booked a non-smoking room but still smelled like smoke. Bathroom was dirty. Checked in at 4AM and still had to check out by 11 AM. They do not provide any accommodation. Staff do not care. Do yourself a wand book elsewhere. Honest review.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Angel,We’re sorry to hear about the issues you encountered with the room's smell, bathroom cleanliness, and check-in/check-out times. It’s disappointing to learn that the staff did not meet your expectations. We strive to provide a better experience, and your comments will be shared with our team for improvement. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Good area
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're delighted to hear that you enjoyed our convenient location. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear you had an excellent stay and appreciate your feedback. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Horrible place to stay
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,"Sorry to hear that your stay didn’t meet your expectations. We appreciate your feedback and will work on making improvements."Sincerely, Hotel Manager
par un voyageur de Gotha
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled to hear you had a great experience and appreciate your feedback. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Did not like the room and corridors had a bad scent, the bathroom smell lime vomit, and the bed felt like it had bed bugs.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to learn about the unpleasant odors and discomfort you encountered. Your comments will help us improve our standards.Sincerely, Hotel Manager
