Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2022 par Paulina, Gestion de l’hôtel
Thank you for the review.
par un voyageur
Publié le 18 mars 2022 sur Expedia
.
Commentaires de Gestion de l’hôtel
22 mars 2022 par Paulina, Gestion de l’hôtel
Thank you for the review.
par un voyageur
Hôtel confortable
Publié le 9 oct. 2019 sur HotelsHôtel confortable
Petit déjeuner correct mais climatisation glaciale!
A l'inverse, le personnel assurant la préparation du breakfast est très chaleureux!
Commentaires de Gestion de l’hôtel
11 oct. 2019 par manager, Gestion de l’hôtel
Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.
par un voyageur
Publié le 17 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2019 par manager, Gestion de l’hôtel
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
par un voyageur
Publié le 4 mars 2019 sur Expedia
Clean , friendly staff , location, parking, nice rooms
Commentaires de Gestion de l’hôtel
5 mars 2019 par manager, Gestion de l’hôtel
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
par un voyageur
Publié le 20 août 2024 sur Expedia
Room was clean. Nice little bar. Good cocktails. Breakfast was delicious. Staff was very friendly.
Commentaires de Gestion de l’hôtel
21 août 2024 par Albert, Gestion de l’hôtel
Dear Sean,Thank you for your kind words! We're thrilled to hear that you enjoyed your clean room, the bar with its good cocktails, and our delicious breakfast. It's also wonderful to know that our staff made a positive impression during your stay.We appreciate your feedback and look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
The property was excellent! However, you should not charge for parking and you should offer free breakfast. For $10 I had stale bagels n pastries-unacceptable- especially for what the room rates are
Commentaires de Gestion de l’hôtel
12 août 2024 par Albert, Gestion de l’hôtel
Dear Cynthia,Thank you for your feedback and for noting that you found our property excellent. We appreciate your comments about our parking and breakfast services.I understand your frustration regarding the parking fee and breakfast. The parking fee is indeed outlined on our website, and breakfast is available for purchase through our booking packages. We strive to provide value and quality for all our services, and I’m sorry to hear that the breakfast items did not meet your expectations. I will be sure to pass your feedback on to our team so that we can improve the quality of our breakfast offerings.Your feedback is valuable to us, and we take it seriously as we continually work to enhance our guest experience. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact me directly.Thank you again for your feedback and for staying with us. We hope to have the opportunity to serve you better in the future.Sincerely,
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Albert, Gestion de l’hôtel
Dear Eric, thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we’d like to learn more about what went wrong during your stay. We hope to have the opportunity to make things right in the future.
par un voyageur
Publié le 7 août 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
9 août 2024 par Albert, Gestion de l’hôtel
Dear Eduardo, thank you for taking the time to share your feedback. We appreciate your honest review and are glad you found some aspects of your stay satisfactory. However, we’re sorry to hear that there were areas where we didn’t fully meet your expectations. Your comments are valuable to us as we strive to improve our services. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Clean and quiet. The staff was friendly and helpful.
Commentaires de Gestion de l’hôtel
6 août 2024 par Albert, Gestion de l’hôtel
Dear Jacquelyn, thank you for your kind words! We're pleased to hear you found our hotel clean and quiet, and that our staff was friendly and helpful. Your feedback means a lot to us. We look forward to welcoming you back soon!"
