Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
5,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2023 par Mohd. Qurban, Gestion de l’hôtel
Dear Guest,Greetings from The HOTEL RAJMAHAL, RoorkeeAt the outset, please do accept our sincere apologies for the inconvenience caused to you. We are deeply saddened to hear that we could not meet your expectations during your stay.Although, we take great pride in ensuring that our guests experience the best of hospitality in terms of services, product and overall experience, it's highly unfortunate that we missed the same. Kindly be assured, the teams have been informed about the feedback and we will ensure the same does not repeat again.If we may request you to consider your recent experience as an aberration to otherwise high level of world class standard that we are known for and appreciated by guests across all platforms. We sincerely hope that in the near future you will surely give us another chance to showcase our hospitality and turnaround your experience.Responsibly YoursGeneral Manager
par un voyageur
Publié le 22 août 2022 sur Expedia
Bathroom and Other Services was not uo to the mark and also lift was stuck in mid as there was no electricity backup
par un voyageur
Outstanding
Publié le 5 mars 2020 sur HotelsGreat staff, ready to help. I had a small apso with me, which was welcome in the hotel. Well maintained and a good experience.
Commentaires de Gestion de l’hôtel
10 mars 2020 par Qurban, Gestion de l’hôtel
Dear Mr.Rohan
It's glad to see your wonderful, your words are important for us. Your feedback is stepping stone to our progress.
We hope to see you soon.
Regards
Hotel Raj Mahal
