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Moon Dreams Portomagno

4.0 star property
Family-friendly beachfront hotel with 3 outdoor pools

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Photo gallery for Moon Dreams Portomagno

3 outdoor pools, pool umbrellas, sun loungers
Miscellaneous
Aerial view
Double or Twin Room, Sea View
Double or Twin Room, Sea View

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
Paseo Maritimo S/N, Roquetas de Mar, Roquetas de Mar, Almería, 4720
  • Playa de Aguadulce
    ‪1 min walk‬
  • Port of Aguadulce
    ‪12 min walk‬
  • Mario Park
    ‪7 min drive‬
  • Almeria (LEI)
    ‪30 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View

Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Sea View

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Junior Suite, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the area

Roquetas de Mar

Beachside getaway.Within a 15-minute walk of the hotel, you'll find Playa de Aguadulce and Entre flamencos. Also, Port of Aguadulce is within half a mile (1 km) and Playa de las Salinas is within 3 miles (5 km).

What's nearby

  • Playa de Aguadulce - 1 min walk - 0.1 km
  • Port of Aguadulce - 12 min walk - 1.0 km
  • Mario Park - 7 min drive - 5.9 km
  • Roquetas de Mar Aquarium - 8 min drive - 6.2 km
  • Gran Plaza Mall - 8 min drive - 6.7 km

Getting around

  • Almería Station - 23 min drive
  • Malaga Airport (AGP) - 150 min drive

Restaurants

  • ‪La Piedra Resto-Bar - ‬1 min walk
  • ‪Churreria Aguadulce - ‬10 min walk
  • ‪La Bohemia Lounge Cafe - ‬8 min walk
  • ‪Los Amigos - ‬12 min walk
  • ‪Cortijo Aleman - ‬4 min walk

About this property

Moon Dreams Portomagno

Family-friendly beachfront hotel with 3 outdoor pools
Some rates at Moon Dreams Portomagno are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Moon Dreams Portomagno offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Moon Dreams Portomagno. For a fee, parking is available.

This 4-star Roquetas de Mar hotel is smoke free.

  • 379 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moon Dreams Portomagno offers 379 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include bathtubs or showers, bidets, and hair dryers. Housekeeping is provided daily.

Languages

English, Spanish

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CA $142 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor padel courts
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and March 17.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Self parking fee: EUR 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number H/AL/00480

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ALEGRIA Portomagno Hotel
Hotel PortoMagno Aguadulce
PortoMagno
PortoMagno Aguadulce
Hlg Portomagno Hotel Agua Dulce
Hotel ATH Portomagno Aguadulce, Almeria, Spain
Hotel ATH PortoMagno Aguadulce
ALEGRIA Portomagno Aguadulce
ATH PortoMagno Aguadulce
ATH PortoMagno
Alegría Portomagno
ALEGRIA Portomagno
Hotel ATH PortoMagno
Hotel Portomagno
Moon Dreams Portomagno Hotel
Moon Dreams Portomagno Roquetas de Mar
Moon Dreams Portomagno Hotel Roquetas de Mar

Moon Dreams Portomagno Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 205 reviews
Rating 8 - Good. 77 out of 205 reviews
Rating 6 - Okay. 41 out of 205 reviews
Rating 4 - Poor. 21 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night as a stopover but the pool facilities were a great bonus for us, particularly with the children. A stones throw from the beach, plus restaurants, it felt like a nice resort close to, but away from the mania of the Costa Del Sol.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Austin

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

Irene

Liked: Staff & service, room comfort
Food could be so much better.
The reception and bar staff were nice and helpful. I went half board, breakfast was ok, the first night for evening meal was, chicken nuggets, hamburgers, rabbit, knuckle. It was awful no consideration given to those on HB or vegetarian. My bedroom was nice, lovely sea view and comfortable bed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ishtiaq

Stayed 1 night in Sep 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
This is definitely not a 4 star hotel
A very run down hotel that needs a proper clean and a refurb. Food is very repetitive and regularly cold not.long after cooking. This is rated a 4 star but would ideally struggle to be a 3 in its current condition. Stupid wristbands have to be worn to even go to the pool even if you have no food options booked. Very disappointed overall.
Stayed 4 nights in Jun 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best stay at this hotel
Dissapointed at check in that they just put a purple band on your wrist and do not explain different availability. When you enter restaurant if you are purple you have to pay for your drinks whereas other coloured bands you pay at reception and then no problem in restaurant. Rather surprised they offered me a red wine at 2p or 3p euros per bottle. If offering wines at this price they should have compatible food. We first stayed at this hotel 20 years and most recent before this in June. Our stay in June was for 3 nights and was so enjoyablewe stayed for 5 nights. This time was our worst stay ever and the food was disgusting. Staff remembered us from previous visits and made us so welcome. Your chef should take some lessons from your other staff and smile and cook better food. My wife only had salad and postre. The meat being cooked was bone and fat. The estafado looked burnt. The fish was good once i heated it in the microwave. Sorry but our worst stay at your hotel which I have previously recommended and also brought friends to stay. Glad that we were on our own on this occasion.
Stayed 1 night in Sep 2021

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de playa con buena calidad y precio.
Hotel de veraneo ideal para familias con niños. Muchas actividades para realizar en familia dentro de un hotel bastante completo, cómodo y muy bien ubicado en primera línea de playa. Habitación con vistas al mar, grande, espaciosa y silenciosa. Que se sitúe en primera línea de playa supone un problema de aparcamiento pero merece la pena.
Stayed 4 nights in Jul 2021

10/10 Excellent

Ian David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly hotel in fantastic location
Paella available every lunchtime. Great dish
Part of salad selection. Great choice
View from 9th floor. Amazing
Stayed 3 nights in Jun 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent right on beach front
Stayed 1 night in Oct 2019

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Denise

Liked: Staff & service, room comfort
Great stay
Most enjoyable stay here hotel very busy with a good atmosphere would stay again
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, entertainment for all guests, lots of swimming pools.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in . I would like to make a formal complaint please advise how ?
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Super loud. EVERYTHING regarding the elevators was an insane nightmare. WiFi only on the ground floor when advertising “WiFi” as an amenity is an embarrassment considering we are in 2019.
Stayed 1 night in Apr 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at this hotel.
Excellent stay,requested on our booking twin beds but allocated double,this was immediately corrected . Reception staff friendly and amazing. Highly recommend hotel for cleanliness, comfort and friendly staff. Food good the only thing I would prefer is better choice of fish very poor and very little available .The Happy Team for entertainment are amazing.Great location on seafront.
Stayed 3 nights in Feb 2019

10/10 Excellent

mike, dundee scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach front hotel
Very impressed. Hotel on beach front close to all amenities. Not much to fault.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Adequete
Good: Friendly, helpful staff Excellent swimming pools Not so good: Hotel is tired and in urgent need of refurbishment. Bar area is particularly poor
Stayed 10 nights in Oct 2018

2/10 Terrible

Sue, UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Food...
Very shabby hotel. No wifi in the rooms. No English tv channels. The food is absolutely disgusting....fish not cooked thoroughly....turkey legs not cooked thoroughly and very rubbery...overall not the best eating experience. Only decent meal was the breakfast. Staff pleasant enough. Room was very clean but very shabby. Would not recommend unless you eat out!!
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not expensive, but it definitely doesn't deserve a 4 star rating. Shabby grounds and the breakfast area is a gigantic madhouse. Never seen anything like it. We had to change rooms twice. First because it was the wrong room. Second because the air conditioning didn't work. But that took 6 hours when , if the staff had been honest, could have saved a lot of headaches. Had to throw a fit and speak to the manager. Probably a good place for kids.
Stayed 2 nights in Oct 2018

6/10 Okay

Janet

Disliked: Cleanliness, property conditions & facilities
Outdated but okay.
We enjoyed our one night stay at Portomagno hotel. No free parking available except for on the beach front in front of the hotel. Check out was crazy busy with only 2 staff members helping over one hundred guests. Dinner and breakfast acceptable but not wonderful. Hotel very outdated.
Stayed 1 night in May 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent situation on seafront.
Excellent reception staff most helpful and welcoming. Hotel very clean,excellent situation next to beach. The room was excellent,very clean and comfortable and a balcony with view of sea. Unbelievable range of free toiletries including toothbrushes and toothpaste and razor and shaving cream. The food was variable and often cold but there was a microwave which made a big difference. Restaurant staff not as good as rest of staff and three times while we were getting food they cleared the table and our drinks,very upsetting. The Happy Team entertainers were excellent. Will definitely return soon.

10/10 Excellent

thomson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great food, excellent value
Great location right on the beach. Food at dinner was great. Be quick to get the best options. Wifi ok except later in the evening, probably when most people are using it, it was a bit slower but ok. Gym equipment needs repaired and updating. Reception staff were nice and efficient. Room was lovely, bed very spacious.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of an update
The hotel is rated 4 stars, but the impression is of a 2 star hotel. It is in dire need of an update, particularly in the bedrooms, and the exterior. The staff are all friendly and efficient. The buffet restaurant is good, although the grill section is inefficient with constant long queues. Not to forget the tedious queues for the toaster machines at breakfast time! The food variety is ok, but not up to 4 star standard. Swimming pools and general facilities are good, but again need freshening up. Our main area of complaint was the bedroom. Horrible furniture, very cramped, very old and unhygienic tap fittings in the bathroom + broken shower head + dirty grouting + ceiling panels broken. No spare electrical points in the bedroom for charging phones. I believe the hotel has recently been taken over by the Alegria group. Hopefully, they will concentrate on refurbishing the bedroom areas. The location of the hotel is great, as it is on the sea front, with plenty of bars and restaurants in the vicinity. The beaches of Aguadulce are beautiful and clean, with Crystal clear water.
Stayed 3 nights in Sep 2017