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Neptuno

4-star resort with a private beach, connected to a shopping center

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Photo gallery for Neptuno

Indoor pool, outdoor pool, sun loungers
View from property
Minibar, in-room safe, blackout drapes, cribs/infant beds
Breakfast, lunch and dinner served
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Explore the area

Map
Urbanización Playa Serena,Paseo Central, Roquetas de Mar, Andalusia, 04740
  • Popular LocationPlaya Serena5 min walk
  • Popular LocationPlaya Serena Golf Course9 min walk
  • Popular LocationCastor Park16 min walk
  • AirportAlmeria (LEI)37 min drive

Room options

View all photos for Double Room, Balcony (3 adults + 1 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (3 adults + 1 children)

  • 25 sq m
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

  • 60 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (2 adults + 2 children)

  • 25 sq m
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Balcony (1 adult + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (1 adult + 1 child)

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

  • 60 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony (adults)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (adults)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

  • 60 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (adults)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (adults)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

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Front of property - evening/night
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Pool
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4.8 out of 5, Exceptional, (127)
The price is CA $199
per night
CA $219 total
includes taxes & fees
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About the area

Roquetas de Mar

Seaside stay .Within a 10-minute walk of the resort, you'll find Playa Serena and Roquetas de Mar Beach. Also, Playa Serena Golf Course is within half a mile (1 km) and 360 Sports Complex is within 2 miles (3 km).
View more Resorts in Roquetas de MarOpens in a new window

What's nearby

  • Playa Serena - 5 min walk
  • Playa Serena Golf Course - 9 min walk
  • Castor Park - 16 min walk
  • Gran Plaza Mall - 9 min drive
  • Mario Park - 11 min drive

Getting around

  • Gador Station - 31 min drive
  • Almeria (LEI) - 38 min drive

Restaurants

  • ‪El Marinero - ‬12 min walk
  • ‪Heladeria Alacant - ‬17 min walk
  • ‪El Patio Salao - ‬4 min walk
  • ‪Cafetería Tropic - ‬5 min walk
  • ‪Brasserie Panini - ‬16 min walk

About this property

Neptuno

4-star resort with a private beach, connected to a shopping center
A private beach is featured. Neptuno offers its guests a children's pool, an indoor pool, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness center, a terrace, and multilingual staff are also featured at Neptuno. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Roquetas de Mar resort.

  • 233 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Neptuno offers 233 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 7.5 for adults and EUR 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 6 for children
  • Self parking fee: EUR 5 per day
  • In-room safe fee: EUR 2.5 per day
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Neptuno Hotel Roquetas de Mar
Neptuno Roquetas de Mar
Hotel Neptuno Roquetas de Mar
Hotel Neptuno
Hotel Neptuno
Neptuno Resort
Neptuno Roquetas de Mar
Neptuno Resort Roquetas de Mar

Neptuno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 94 reviews" "
Rating 8 - Good. 48 out of 94 reviews" "
Rating 6 - Okay. 17 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

FOGGY, San Fulgencio, Alicante

Travelled with partner
Liked: Staff & service
Apartment accommodation was very good, overall emphasis was towards the Spanish pensioners who were with "Imerso" packages. Buffet meals were very much geared to that market, limited choice and in the main very basic. Otherwise, good location for time of year and good accommodation.
Stayed 5 nights in Dec 2019

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont waste your money, book somewhere else
Rooms are a good size but small when they have 2 kingsized beds in it. Furnishings old and outdated and in need of replacing as all damaged. As winter, even though it was hot you could not put air conditioning on and no fans available. Reception suggested we open the patio door. Cats fighting all night so no sleep. Really pleased to leave this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location with good facilities
Located just 2 minute walk from restaurants and bars, 5 minutes fromthe beach. Food is only warm, that is the only down side, great choice though.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
We had a very large room ...with 2 very comfortable double beds....and great balcony
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 1 bed apartment which was more than spacious enough for our needs. We were surprised that it even had a corkscrew. We stayed on a half board basis and were pleased that there was cava for breakfast. The food may not have been of the best quality, but there was plenty of choice. The drinks were expensive, so we didn't bother. The hotel in November is frequented by a large number of Spanish oaps.
Stayed 5 nights in Nov 2019

6/10 Okay

Maxine

Travelled with family
Liked: Room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, efficient and friendly staff. Hotel room was cleaned daily
Stayed 7 nights in Oct 2019

8/10 Good

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious family hotel
Good quality spacious room! Lovely swimming pool. Bed and breakfast only so can’t comment on evening meal! Choice of continental breakfast excellent but all the hot food was cold and no fried eggs! Omelette chef would make omelette but not fried egg??? Location good and close to bars and restaurants.
Stayed 1 night in Sep 2019

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
Adequate hotel. Food terrible
Stayed 1 night in Sep 2019