Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The Most Beautiful Place to stay
Publié le 18 avr. 2024 sur HomeAwayThere are not enough words to describe the beautiful house and the wonderful host and property manager. They were absolutely beyond wonderful. The home is exactly as pictured BEAUTIFUL the view is BEYOND beautiful, We couldn't have asked for nicer people to work with. The house is nestled between beautiful mountains with a spectacular view. The home is also perfect for a couple or a couple with a small family. We were treated as if we were family and like I said I can't say enough good things about the ENTIRE experience. If you are going to Dominica and you are looking for a beautiful and relaxing place to stay look no further then the secluded mansion. The house is close to all stores and most of the sites you may want to see. There is a nice river that runs directly behind the house and a wonderful breeze when sitting on the balcony. Please choose this place for your vacation stay you will NOT be sorry you did.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Julie,
I thank you for your wonderful 5 stars review.
I aim to provide a 5 stars home base service all the time. Please come again soon.
par un voyageur
The Mansion
Publié le 24 juill. 2023 sur HomeAwayVery nice property. Well kept. Lots of kitchen stuff. Everyone was very helpful.
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
I thank you for your wonderful 5 star review.
I aim to provide a 5 star home base service all the time. Please return soon.
par un voyageur
Lovely lodging but we left early due to water issues
Publié le 18 févr. 2023 sur HomeAwayThis is in a 10 minute drive to Roseau, but a world away in tropical setting. There was NO hot water in shower and a plumber was sent but no repairs were made after 8 days. I washed my hair in the kitchen sink by heating water on stove. The shower faucet also had issues.
The owner was very apologetic but without repair we told her we would leave and did without a refund offer. We booked a hotel at our expense.
The VRBO was well appointed with appliances, furniture. All well kept. There is a rental with adjourning wall which was not mentioned in secluded mansion description . Their TV could be heard through the bedroom wall.
I would advise to get assurances that plumbing was fixed. Our stay would have been comfortable if repaired.
Very clean and the property contact, Hyacinth, most pleasant.
Commentaires de Gestion de l’hôtel
26 avr. 2023 par VrboOwner, Gestion de l’hôtel
I thank you for your wonderful review. Our goal is to continuously evolve and improve our hospitality service. As a result, we aim to provide a 5 star home base service to our guest all the time.
At the Seclusive Mansion, we value your feedback and as with past practice, we take the opportunity to learn from every experience while addressing our guests concerns.
Unbeknownst to me, the last guest left a hidden surprise which was a broken shower hose that caused the low hot water pressure. Since then, we made the necessary adjustments to rectify the hot water situation. We will continue to work diligently to provide a 5 star service to our guest. We look forward to host you in the near future.
par un voyageur
Great stay.
Publié le 18 févr. 2022 sur HomeAwayThe house was perfect for our needs. Conveniently located to everything we needed to do. The property owner strived hard to meet our needs. My husband is from Dominica and stayed we will always stay here when visiting family!
