Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 déc. 2024
Commentaires de Gestion de l’hôtel
21 déc. 2024 par General Manager, Gestion de l’hôtel
Hi Ramiro!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR! Happy Holiday Wishes!
par un voyageur
Smelly but kind
Publié le 5 oct. 2024 sur HotelsSmell of stale cigarettes was unbearable. Non-smoking hotel but it must have been smoking at some point because that’s all my children & I could smell. Unless you’re a smoker or have no sense of smell I would not recommend. We requested a room with a bathtub and was given an ADA room but the tub was dirty & water would not drain. Breakfast area was small, food was cold & attendant could not keep up with messy guests. Staff were kind & courteous.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Kacey, Gestion de l’hôtel
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. We appreciate you providing insight on what wecan do to better to meet your needs going forward.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us. Please know that your feedback will make a difference and willallow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Front Desk, Gestion de l’hôtel
Hi Timothy!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Some sketchy people. Didn’t feel safe on a weekend night.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Hi Adam.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We appreciate you providing insight on what we can do to better to meet your needs going forward. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Jamie!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Great and fast service. Clean room. Good breakfast.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Evgueni!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The staff was very friendly and accommodating, they provided me another room when the freeway noise was an issue. I very much appreciated them going the extra mile.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Dennis!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Lisa the breakfast attendant was very attentive and made us feel so welcome, she also did a wonderful job presenting the complimentary breakfast and keeping the kitchen area clean. She was so sweet and made my little one feel as if she was right at home
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Alyssa!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Lisa is an invaluable part of our team and I am sure she will be thrilled to hear that she helped to make your stay one to remember! It always makes us feel extra special when you remember our names!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very pet friendly
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Murray!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The rooms were super quiet, but when you walk down the hallway you can hear loud tvs. The breakfast was not great. Got there at 7 and there wasnt much left. Staff was very nice and helpful. Lots of places to go out and eat.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Hoang!Thank you for taking the time to complete our online Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR!
