Note fondée sur 215 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Expedia
If you want you personally things save, don't use this hotel. One of there staff broke my tv while cleaning the room when i came back to the room. I saw it i immediately go to the front desk to make a complain. The rude lady call casey told me to my face that i might have done it myself. And that they won't be responding for it. The tv was fine when i left the room only to be back and is broken. I will be pressing charges.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!Cameron A. #Team6
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Thomas,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 21 juill. 2024 sur Hotels
well the A/C was not working. i have to go front desk ask to fixed. after that the fixed, inside is nice put outside is not friendly, and trash can the over full. on night is lightning up
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Enoc,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Needed a/c after hurricane power outtage. None her
Publié le 21 juill. 2024 sur HotelsPost hurricane power outtage brought us here. The a/c was the main draw. Loud, shrill wall a/c unit was reported on arrival with a promise for repair. None came. No real interest in our complaint. Two slim bars of soap, two threadbare towels, two paper cups. Not worth the money (and it was relatively inexpensive).
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi James, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #team6
