Note fondée sur 195 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel calme et propre mais chambre sommaire
Publié le 8 nov. 2018 sur HotelsHôtel propre et calme . Chambre un peu sommaire sans douche privée et avec seulement un chauffage d appoint . Bon restaurant dans le même bâtiment
Commentaires de Gestion de l’hôtel
9 nov. 2018 par Allan walker, Owner/Manager, Gestion de l’hôtel
Thank you for your review. Our hotel was built in 1835 and does lack some modern conveniences of 5 star hotels in the city. We try to give our guests a pleasant stay and good food to compensate. Allan
par un voyageur
Publié le 25 mai 2021 sur Wotif
We arrived at Ross Monday 24 May 21 and the place was closed. Both nights 24th Monday and 25th Tuesday???
par un voyageur
Publié le 23 mai 2021 sur Expedia
par un voyageur
Publié le 20 mai 2021 sur Wotif
Upon arrival the hotel was closed, with no staff onsite. I as then advised by a neighbour that the hotel was not open from Sunday to Wednesday, and that there are numerous incidences of guests turning up and not being provided a room. Several other people in the town confirmed this, and it has been going on for some months. I subsequently had to book into another hotel locally. Wotif needs to investigate how this can happen
par un voyageur
Publié le 15 mai 2021 sur Lastminute
The hotel does not do accomodation.
par un voyageur
Publié le 11 mai 2021 sur Expedia
The Ross Hotel is not open and we had to drive over 120 kilometres to find accommodation. The hotel closed for accommodation in May 2020 but this is not reflected on the Expedia site. We had a confirmation from Expedia, arrived at the hotel, and were told they haven't accepted guests for 12 months. Something wrong in the "machine"
par un voyageur
Publié le 8 mai 2021 sur Wotif
They didn’t have accommodation but kept our money
par un voyageur
Publié le 4 mai 2021 sur Wotif
The hotel is not operational. I booked to stay on the 14 April 2021and still haven’t got my money back (4/5/21). Wotif can’t process refund because the owner won’t confirm that the hotel is not operational.
par un voyageur
Hotel not running
Publié le 30 avr. 2021 sur HotelsHotel is not even operational. Do not book
par un voyageur
Publié le 20 avr. 2021 sur Wotif
Arrived to find there is NO accommodation. Has not been for several months. STILL awaiting refund from Wotif
