Note fondée sur 379 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Happy, friendly staff
par un voyageur
July 2024 stay
Publié le 11 juill. 2024 sur HotelsRoom and bed good. Service also good. Food OK. Fixtures and decoration in need of attention. Car park --as stated on the website - is small but usable although needs resurfacing
par un voyageur
Publié le 10 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Could not even use the room due to stairs. Staff completely unhelpful. Do not stay here if you are elderly or disabled.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par James, Gestion de l’hôtel
Thank you for your feedback. It’s unfortunate you missed the four emails and booking site details about our lack of ground-floor rooms and lift. Clearly, our Grade II listed building’s charm wasn’t quite what you anticipated. Despite our best efforts, to communicate this information, when arriving , you demanded ground floor twin rooms. Hopefully, next time you will have better luck reading our emails. I always recommend guests who want a twin room, book a twin room and who require a ground floor room check the hotel has them
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Warm welcome by the receptionist. Larger room than we were expecting. Well appointed. Comfortable. Good breakfast. Would stay there again.
par un voyageur
Publié le 28 juin 2024 sur Expedia
Good location, comfortable rooms with lots of character. Unfortunate that my room was above the pub toilets and I was kept awake by the very noisy hand-dryer until closing time.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Great character of the building, outside and inside. The place is clean and well-kept—options to eat at the bar, restaurant or the library. Well-stocked bar.
par un voyageur
Gem
Publié le 21 juin 2024 sur HotelsFantastic food & great service
par un voyageur
Publié le 16 juin 2024 sur Expedia
Great place to stay in centre of ross on wye
