Note fondée sur 267 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay
Publié le 4 août 2024 sur HotelsOld hotel but friendly staff and clean rooms. Perfect for a hiking trip in symonds yat
par un voyageur
Publié le 2 août 2024 sur Expedia
Location was excellent. Beautiful scenery and very quiet. Staff are pleasant and very helpful.
However, we were very disappointed with the accommodation. We noticed after arrival that the property website stresses that it is not a 4 star hotel but a lodge. I assume this is because other guests have been similarly disappointed by the supposedly 4 star accommodation. This accommodation is not 4 star by any standard! The property is very dated and in need of refurbishment.
Food also was not great and quite pricey.
par un voyageur
"Doggie do's and don'ts"
Publié le 31 juill. 2024 sur HotelsOn the whole it was a good stay; there were only two issues we faced: 1) We had to pay £20 for our dog, which we were not told about until we arrived! 2) We thought the on-line information said we could take the dog into the dinning room/restaurant - but we found this was not permitted, hence we did not have an evening meal or a breakfast, because we would not leave our small dog alone in the room.
par un voyageur
Disappointing Room and expensive
Publié le 29 juill. 2024 sur HotelsThe only good thing about this hotel was the location. It is rated 8/10 but I wouldn't give it any more than 4. The price was far too high for the standard of room, which basically had a sink in the bed room and a toilet and shower in a cupboard the opposite end of the room. The price of the food was too expensive. Not even free parking. Very disappointing.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The staff are friendly, professional and welcoming with a ready smile.
Clearly there has been upgrades and investment in some areas of the Lodge, with a new light and airy dining area. However, the flat roof of the new dining area limited the 'river view' from our first floor room window where the view is now about half to two third flat roof.
The Lodge is well situated to access all the beautiful walks and view points which is what drew us here. We were out walking for hours and the helpful map/leaflet in the Reception area was brilliant.
The room we had was clean, spacious and deceptively warm which was welcome after a long walk. The shower and toilet were together in an 'en suite' with the hand basin outside in the room itself which felt a little odd and inconvenient. From an aesthetic perspective the PAT test stickers, whilst reassuring, could be placed out of sight on the lamps etc. and the anaglypta wallpaper felt dated. The sofa in the room offered little in support so we did not sit on it after the first try and unfortunately the bed was not to our comfort liking. To give the Lodge credit when we mentioned this they said they would have offered another room however were fully booked, so we left a day early.
Breakfast was delicious! Good quality ingredients and lots of choice. We cannot recommend the combo continental and cooked option enough.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
par un voyageur
Publié le 12 juill. 2024 sur Hotels
par un voyageur
Wonderful relaxing stay
Publié le 2 juill. 2024 sur HotelsWonderful relaxing stay. Weather was perfect. Hotel is homely and staff are friendly and helpful. Food was great
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Would rate on a par with a Travel Lodge
