Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2019 sur Expedia
L’établissement est propre mais sans plus très basique mais correct
par un voyageur
Publié le 28 oct. 2024
This is an Older building but is kept in good condition…. Quiet location . The price was reasonable for our king room , it was very clean , and the emenities worked eg fridge , microwave , coffee maker ect . The bed and bedding was comfortable Only dislike was the poor quality complimentary brkfast .
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi Sheree,Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have a wonderful day.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The beds are great but the sounds from people using any plumbing fixtures are shared throughout the complex!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, John. Thank you for your excellent review. I'm happy that you enjoyed your stay with us. I hope to see you again soon. Have a terrific day.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Profeesional and friendly desk staff member at ck in. Satisfactory continental breakfast. Quiet room, comfy bed.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Bruce. Thank you for reviewing the SureStay Hotel by Best Wester Rossland Red Mtn. I'm very happy that our staff impressed you and that you enjoyed your stay. I look forward to seeing you again soon. Have a wonderful day.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
They were doing construction at the property. It would have been nice to have been let know this at check in.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Kayla. I appreciate your review. I'm pleased that you enjoyed staying with us, and apologize about the oversight related to the construction near our hotel. I hope that you will choose to stay with us again soon. Have a terrific day.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Appreciated the very clean room! Beds were comfortable and site was quiet. Lots of parking easy access. Would recommend to anyone. Thanks for the great stay!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Katherine. Thank you for review of the SureStay Hotel by Best Western Rossland Red Mtn. I'm extremely pleases that you enjoyed staying with us. I hope you'll stay with us again soon. Have a wonderful day.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Staff was excellent
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Lawrence. Thank you for your review. I'm very happy that you enjoyed your stay with us. I hope you'll stop by again soon. Have a fantastic day.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
It was clean, beds comfortable, everything we needed.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Helen. Thank you for your review of the SureStay Hotel by Best Western Rossland Red Mtn. I'm very happy that your enjoyed your stay with us. I look forward to seeing you again soon. Have a fantastic day.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Evening clerk checking us in was very helpful and professional. Gave us dining recommendations and was courteous and friendly.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, Richard. I appreciate your review of the SureStay Hotel by Best Western Rossland Red Mtn. a lot. I'm very pleased that you enjoyed your stay with us and greatly appreciate your kind words for our staff. I hope you will stay with us again soon. Have a wonderful day.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Hi, John. Thank you for staying with us and reviewing our hotel. I'm disappointed that we didn't exceed your expectation. I appreciate your feedback as it helps us to improve the guest experience. I hope you'll stop by again soon so we can have another chance to exceed your expectations. Have a wonderful day.
