Ratings based on 387 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Hotels
Easy to find and easy to park outside hotel. The bar was a bit roudy and the food choices are a bit limited to mostly fried stuff. The bedrooms are in an annex adjacent to the hotel which was a bit disappointing as it then feels like a budget motel type room. The room itself was quite small but adequate, overlooking the carpark. There was a bath which was a plus point. The bathroom had an odd smell to it, possibly a damp smell. Room was clean. Checkin and check-out were fine. Staff friendly. Cheaper than staying in sheffield and about a 20 min drive.
Comment from Hotel Management
Sep. 2, 2024 by Brentwood, Hotel Management
Thanks for taking the time to let us know how we did. Have a great day! Kind regards
by A traveller
Posted Aug. 8, 2024 on Expedia
No hot water the whole weekend.
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Brentwood, Hotel Management
Hi Derek, thank you for your rating, if there is anything we could have done to get it higher please contact us via email. Regards Karen
by A traveller
Avoid unless looking for a Hostel
Posted Jul. 30, 2024 on HotelsThe staff was lovely, the upkeep of the property is terrible. I was placed in a handicap accessible room in the annex. The room was very dark and dreary. Bed was hard has a rock, carpet was threadbare and the bathroom was nothing less than institutional. The water pressure was so strong you could not get warm water in the sink and the shower sprayed into the sleeping area. The hot water went out and was not fixed during my stay and no options offered for a hot shower or explanation given. I did appreciate the fan as there was zero airflow in the room. The restaurant food was good as was breakfast.
Comment from Hotel Management
Aug. 2, 2024 by Brentwood, Hotel Management
Hi Lori, thank you for taking the time to let us know about your recent experience. I'm disappointed to hear that you are not satisfied with your visit, and I'd really appreciate the opportunity to turn it around as this is not our usual standard of service. We apologise that there was an issue with the hot water during your stay. The matter was reported immediately and resolved by the contractor within the hour, we had not been made aware of any further issues with the hot water otherwise we would have resolved this. With Regards Karen
by A traveller
Posted Jul. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Brentwood, Hotel Management
Thank you for rating, it is much appreciated.Regards Karen
by A traveller
Defiantly will use again if I’m in the area.
Posted Jul. 17, 2024 on HotelsA one night stay on business.
Convenient location, friendly staff and somewhere to eat.
Comment from Hotel Management
Jul. 22, 2024 by Brentwood, Hotel Management
Hi David, thank you for taking the time to let us know how we did, we really appreciate it.Regards Karen
by A traveller
Excellent, good value stay
Posted Jul. 13, 2024 on HotelsI booked this hotel due to the price and the good reviews (you dont often get both!) and I'm glad i did. I didnt expect plush, but we had a nice clean room, comfy beds, and a nice big tv. I couldnt ask for more for the price! Also the reception lady was very nice and friendly :-)
Comment from Hotel Management
Jul. 22, 2024 by Brentwood, Hotel Management
Hi Sian, thank you for the lovely review it means alot to us and we are happy to hear you enjoyed your stay with us. Take Care!Regards Karen
by A traveller
Posted Jul. 8, 2024 on Hotels
Comment from Hotel Management
Jul. 10, 2024 by Brentwood, Hotel Management
Hi Adrian, thank you so much for the high rating, we really appreciate it. Regards Karen
by A traveller
Posted Jul. 1, 2024 on Hotels
Brentwood hotels has maintained the property well. It was a pleasant stay and would recommend this hotel to anyone looking for budget friendly options near Rotherham Hospital.
Comment from Hotel Management
Jul. 3, 2024 by Brentwood, Hotel Management
Thank you for taking the time to leave us a lovely review, your comments will be passed onto the rest of the team. Have a nice day!!Regards Karen
by A traveller
Good Stay
Posted Jun. 30, 2024 on HotelsSatnav wasn't dead on and the hotel entrance is a little difficult to see but we did arrive and found the staff very friendly and helpful. Our room was guiet, clean, and comfortable. Breakfast was equally good. It a good location for us.
Comment from Hotel Management
Jul. 3, 2024 by Brentwood, Hotel Management
Hi Michael, thank you for your review it's so nice to hear that you enjoyed your stay with us and we hope to see you again.Regards Karen
