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VR Rotorua Lake Resort

4.5 star property
Luxurious boutique hotel with outdoor pool

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Photo gallery for VR Rotorua Lake Resort

View from property
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Double Room
Property grounds
Lake

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Hell's Gate and Wai Ora Spa
    ‪6 min drive‬
  • Polynesian Spa
    ‪16 min drive‬
  • Skyline Rotorua
    ‪19 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Garden View

In-room safe, desk, laptop workspace, blackout drapes

King Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Lake View

King Room, Lake View

King Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite with Spa

Executive Suite with Spa

Executive Suite with Spa

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Mourea

Close to airport.Within a 10-minute walk of the hotel, you'll find Lake Rotoiti and Lake Rotorua. Also, Okere Falls Scenic Reserve is within 3 miles (5 km) and Hell's Gate and Wai Ora Spa is within 6 miles (10 km).

What's nearby

  • Lake Rotorua - 7 min walk - 0.6 km
  • Hell's Gate and Wai Ora Spa - 6 min drive - 7.2 km
  • Lake Rotoiti Hot Pools - 13 min drive - 11.3 km
  • Polynesian Spa - 16 min drive - 16.5 km
  • Skyline Rotorua - 19 min drive - 20.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 8 min drive

Restaurants

  • ‪Robert Harris Cafe - Airport - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Okere Falls Store - ‬4 min drive
  • ‪Terrace Airside - ‬8 min drive
  • ‪Owhata Takeaways - ‬9 min drive

About this property

VR Rotorua Lake Resort

Luxurious boutique hotel with outdoor pool
VR Rotorua Lake Resort offers its guests a marina, 2 hot tubs, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury VR Rotorua Lake Resort. Free self parking is available.

This 4.5-star Mourea hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sail boat
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Prashant

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are really old. Bathroom/toilet have a huge opening which can be seen from the bedroom/room. I would not recommend this place to anyone, picture on the websites are highly misleading.
Stayed 2 nights in Jan 2025

4/10 Poor

Jin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Staff & service, amenities
They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.
Stayed 2 nights in Dec 2024

6/10 Okay

Antoinette

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Some of the furniture was broken and the fridge only worked half the time. Otherwise a nice relaxing place to be. Hot tub w jets was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay Dharmendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Rotorua
The location of the hotel is very beautiful, just by the lake. We got a lake view unit and we enjoyed that in our stay. The hotel also offered kayaking, which we did in the lake and enjoyed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andre

Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall paint chipped and coming off. What appeared and smelled like mold was around our shower heads and ceiling of the bathroom. No greeting or acknowledgment at the door from staff or help with bags (we were on the second floor and there is no elevator). When we arrived to check in there were no other cars in the parking lot or people to be seen but they told us we had to wait for our room be cleaned.
Stayed 1 night in Dec 2024

4/10 Poor

Alba

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
The reception desk was not occupied, but friendly staff once we could locate yhem. Rooms were not ready and in need of a deep clean, no milk or soap in our room. Water is undrinkable. The facility is really very tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Panagiotis

Stayed 1 night in Dec 2024

6/10 Okay

Denton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was okay , nothing great , not very clean . Bedding was clean at least . Cutlery wasn’t changed over with new cups.
Stayed 2 nights in Nov 2024

6/10 Okay

Arvinder

Liked: Staff & service
Disliked: Property conditions & facilities
Surrounding and views are amazing.....very beautiful, elaxing and greenary around...amzing view of sunrise . Cleaniless was average...our room was quite dusty.bathroom need renovation
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful breakfast options!!!
Stayed 1 night in Nov 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well out of town so quiet and situation on the lake. An old property so has ongoing maintenance needs. A relaxing place to stay if visiting area. Restaurant good.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort
great connecting peaceful place
great location for travelers from Wellington to Auckland catching the Craters of the Moon and the Orakei geyser and lady Knox Geiser Peaceful location avoiding 'hustle bustle' commercial Lake Taupo vibe, to each its own preference...to continue for Redwood forrest walk and bike ...further north
Stayed 2 nights in Nov 2024

8/10 Good

Charlotte

Stayed 1 night in Nov 2024

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

ratan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Corne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room with all needed facilities. Breakfast was good and enjoyed the view over the lake. Would definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Nov 2024

4/10 Poor

Christopher, Milton

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is very worn. Flies in room were awful.
Stayed 1 night in Nov 2024

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for.
Stayed 1 night in Oct 2024

8/10 Good

Anton

Liked: Staff & service, amenities, property conditions & facilities
This was an expensively appointed hotel when built but it is starting to tire. Still lovely. But please please clean the windows, inside and out; a simple thing that will just lift the whole experience. Breakfast was excellent and evening dining is good.
Stayed 3 nights in Nov 2024