Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beware mold issue and lack of communication
Publié le 4 août 2024 sur HomeAwayWe really wanted to love this place. The house itself was nice. Great location. Very relaxing. The main floor and top bedroom floor were highlights for sure. Comfortable master bedroom. Great balconies. Nice kitchen.
It was a little warm in the summer with no A/C you need to blast the fans, but it’s not a deal breaker. Worse is the upstairs shower has a strong sulpher smell. We also live on a well so we understand a sulpher smell, but this one is stronger than what we expected. It’s not the most pleasant. I recommend this property for 1 or 2 people since the upstairs bedroom was the only usable one.
Unfortunately, the property has a severe issue with mold on the bottom floor, making it completely unusable. The smell was strong, and it was evident that the mold problem had been present for some time. This drastically reduced the usable space and comfort of the accommodation.
Even more frustrating was the hosts' unresponsiveness. Despite multiple attempts to contact them regarding the mold issue, they were slow to respond and did not take any immediate action to address the problem. This lack of communication and assistance was disappointing and added unnecessary stress to the stay.
I’m in the hospitality industry and I’m not one to complain unnecessarily. But people should know the issues we experienced so they can know what to expect.
par un voyageur
Round Pond Maine
Publié le 1 juill. 2024 sur HomeAwayNice location, nice house. The view would be better if the the owner trimmed the trees between the house and the ocean view. The clothing dryer is missing the filter and doesn't work.
Commentaires de Gestion de l’hôtel
11 août 2024 par VrboOwner, Gestion de l’hôtel
John, thank you for sharing your experience, we're so pleased you thought our home was nice and its location served you well! We shared your feedback with the local manager who assured us they passed it on to the homeowner for their consideration. They will work with the team to make sure all concerns are addressed as we want to ensure our guests enjoy their visits here. We enjoyed having you as our guest and hope to host you again.
par un voyageur
Home's water had rotten egg smell
Publié le 30 sept. 2023 sur HomeAwayFrom the time we arrived to the time we left actually a day early the water had a very strong rotten egg smell many emails and phone calls to the management company and it was never resolved. We had to shower and wash dishes in rotten eggs.The home was nice, the mgt. company not recommended. I think owners should have access to guest/mgt company real time communications to head off such a bad guest experience.
Commentaires de Gestion de l’hôtel
16 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Zachry, for your feedback! We are happy you enjoyed this home. We are disappointed to read that your recent experience was not satisfactory. It is sulfur smell in well water that is common in this area especially around the ocean and land with mostly ledge. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great place for dogs
Publié le 27 juin 2023 sur HomeAwayThis is a great place especially if you have dogs. The only advice I would give the management company is to leave directions to the transfer station or better yet take the trash for your guests at the end of their stay. Putting smelly trash in our car wasn’t great. All in all though, it was a great place for a family with dogs!
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur de Elmira, NY
Peaceful setting, awful parking.
Publié le 5 oct. 2022 sur HomeAwayOverall a nice quiet home located at the end of the road. Area was beautiful and the weather was very pleasant. My only complaint would be the parking. The parking area appeared to not have been mowed in months. And it required a fair amount of manoeuvring of my midsized car to turn around to leave.
par un voyageur
Uncomfortable without heat.
Publié le 4 oct. 2022 sur HomeAwayThe heat was not working when we arrived. We had hoped to make it through night without it, but could not. I felt it was too late to have someone (not a technician) arrive after 9pm to attempt to correct. The assistant manager and I agreed someone would come out in the morning, but the night proved too cold for us to stay any longer. Bottom line is the should have been working upon our arrival. Place not set up properly. This is the first and only time this has happened to us. Thank you.
par un voyageur de Holtsville
It was ok but could have been a home run
Publié le 24 août 2022 sur HomeAwayWas very basic. Things are a bit weathered /old. The 2nd bedroom is the basement and we were on a cement floor. Some vinyl flooring would have been much better. And no TV in the 2nd bedroom. The 2nd full bathroom had some major paint peeling like 12”x10”. There is no real access to the water no clearing no chairs no fire pit which was a big shame , the neighbor to the left had a beautiful set up. Now they did supply some binoculars which were great to see some bald eagles. But all in all was just ok some TLC would make it a 1000 times better.
par un voyageur
Don't stay at this property
Publié le 28 avr. 2022 sur HomeAwayCleanliness was poor. Inside and outside of property. Nails sticking out of the floor. No trash bags, dog poop all over the outside of the property. Lights on deck did not work.
par un voyageur
Lovely
Publié le 19 mars 2022 sur HomeAwayExcellent location and home
par un voyageur de New York, NY
Loved this Home. Perfect location!
Publié le 24 oct. 2021 sur HomeAwayWonderful house! Nice, quiet area! Loved watching the eagles and Lobster boats! Easy to get to many of the areas restaurants and places to visit! My husband already booked for next year. My only comment is to have a broom to sweep! Everything else was perfect!
