Ratings based on 286 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
the reception lady , with glasses and long hair was rude and not processional , like the young male ,that he was really polite
Comment from Hotel Management
Mar. 17, 2024 by Milla, Hotel Management
Hello! Thank you for your feedback. We are sad to hear that there were problems with some of our staff. We will do our best to improve our services, this kind of feedback is very valuable to us. We hope to see you again here some day!
by A traveller
Posted Feb. 4, 2024 on Expedia
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by A traveller
place is ok but way too expensive for what it is
Posted Dec. 28, 2023 on HotelsSo the place is pretty nice, we had a chalet for 6 person with sauna which are in a cute little red house. However, the room was noisy as we heard the road, the beds upstairs were noisy and not that comfortable, the shower was hard to use. The sauna was good. There was a lot of people at breakfast, but the breakfast itself was good. The bathroom needs a makeover.
Comment from Hotel Management
Jan. 7, 2024 by Best regards Tanja, Hotel Management
Hello Jules,Thank you for your feedback. Welcome again!
by A traveller
Posted Dec. 18, 2023 on Hotels
by A traveller
Posted Nov. 23, 2023 on Hotels
Lovely chalet with excellent breakfast. Good location for visiting Santa village. We had a great stay.
by A traveller
Posted Nov. 20, 2023 on Expedia
by A traveller
Posted Nov. 5, 2023 on Expedia
The Chalets were so nice and cute!! They were super clean and had everything we needed. All of the workers were helpful and friendly!!
Comment from Hotel Management
Dec. 10, 2023 by Best regards Lapland Hotels Chalets Ounasvaara, Hotel Management
Hello,Thank you for the feedback. Nice to hear that everything did goes well :)
by A traveller
Posted Oct. 20, 2023 on Hotels
Our stay was great and our chalet had a great view. I would love to come out.
Comment from Hotel Management
Oct. 24, 2023 by MC, Hotel Management
Hello Thomas,thank you for your visit and the good feedback. Have a beautiful rest of the year! :) Kind Regards:Matias
by A traveller
Posted Sep. 9, 2023 on Hotels
by A traveller
Posted Mar. 18, 2023 on Expedia
Loved the quaint village feeling of the chalet and the sauna was very nice. Cute little loft above steep stairs with two beds there.
Comment from Hotel Management
Mar. 19, 2023 by M.C, Hotel Management
Hello Michele,thank you for your visit and the good feedback. Have a lovely spring! :)Kind Regards:Staff of Ounasvaara Chalets
