Ratings based on 524 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Hagatna
Posted Aug. 11, 2024 on Expedia
10/10!
Comment from Hotel Management
Aug. 12, 2024 by tamara brajnović, Hotel Management
Dear guests,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel .We look forward to the opportunity to welcome you back to experience many more wonderful moments.CordiallyHotel Eden Management
by A traveller from Hagatna
Posted Aug. 11, 2024 on Expedia
Fantastic hotel!
I extended my stay because I loved it here so much.
Gorgeous property in park-like surroundings and near the water. Spectacular buffet for both breakfast and dinner. Amazing spa with hot pool and sauna on ground floor. I had a lovely massage and soak. Walking distance to town and bicycle rental is also available. Lovely, friendly staff. 10/10. Perfect for a peaceful and relaxing stay. Wish I could have stayed a week.
Comment from Hotel Management
Aug. 12, 2024 by tamara brajnović, Hotel Management
Dear Mrs. Jitka,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel .We look forward to the opportunity to welcome you back to experience many more wonderful moments.CordiallyHotel Eden Management
by A traveller
Posted Jun. 15, 2024 on Expedia
Small room slow check in
Comment from Hotel Management
Jun. 16, 2024 by tamara brajnović, Hotel Management
Dear Mr. Todd,thank you for your feedback. We are truly sorry if in certain areas we didn't succeed to meet your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve our services.We hope you will visit us again and give us a second chance to make the right impression.Best regards, Hotel Eden team
by A traveller
Posted Jun. 10, 2024 on Hotels
Comment from Hotel Management
Jun. 11, 2024 by tamara brajnović, Hotel Management
Dear Guests,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel .We look forward to the opportunity to welcome you back to experience many more wonderful moments.CordiallyHotel Eden Management
by A traveller
Far from Eden.
Posted Jan. 6, 2024 on HotelsI returned in this hotel after 10 years or so.
The rooms very redecorated in our room was very clean. Beside friendly staff and free parking unfortunately that is all that is good in this hotel.
We waited almost an hour for the check-in. The line was long as I would wait for the last plane to evacuate planet earth.
Same story for the breakfast and dinner. If you don't pick odd hours for dinning you my find yourself looking for a free table for 10 minutes. I can't imagine what looks like on high season in July or august there. Tables in the dinning room are big as there are only families with 5 children or so. You have no privacy at all.
The food is tasteless. The staff there is a disaster. They were not able to clean our big table (for 8 people) the whole time we were dinning our meal. So the two of us sat there among the piles of food and dirty plates that have been left from people that ate before we came.
The room was cold. Although the air-conditioner could heat, that wasn't enough.
They won't see us again there.
Comment from Hotel Management
Jan. 23, 2024 by tamara brajnović, Hotel Management
Dear Guests,thank you for your feedback. We are truly sorry if in certain areas we didn't succeed to meet your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve our services.We hope you will visit us again and give us a second chance to make the right impression.Best regards, Hotel Eden Management
by A traveller
Recommended Hotel
Posted Oct. 30, 2023 on HotelsEasy to find, friendly service @ check-in, clean.
Comment from Hotel Management
Nov. 1, 2023 by tamara brajnović, Hotel Management
Dear Guests,thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.Best regards,Hotel Eden Management
by A traveller
Posted Oct. 12, 2023 on Expedia
Comment from Hotel Management
Dec. 12, 2023 by tamara brajnović, Hotel Management
Dear Guests,thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.Best regards, Hotel Eden Management
by A traveller
Wonderful stay at Eden
Posted Sep. 30, 2023 on HotelsThis hotel has everything. The location and the activities are awesome. The room was comfortable,nice ,big and clean. The only complaint I have is the coffee it was just ok.I enjoyed the pools and the beach access with all the complimentary launges. It was a short pleasant walk to the old town with all the shops and restaurants. The staff at this hotel were all friendly and helpful. I would highly recommend this hotel. It's nice for families with children as well.
Comment from Hotel Management
Oct. 1, 2023 by tamara brajnović, Hotel Management
Dear Mr. Melvin,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel . We look forward to the opportunity to welcome you back to experience many more wonderful moments.Cordiallyhotel Eden Management
by A traveller from Jefferson City
Posted Sep. 30, 2023 on Expedia
Very nice place. The hotel is very clean and the breakfast was complete. Enjoyed our stay
Comment from Hotel Management
Oct. 1, 2023 by tamara brajnović, Hotel Management
Dear Mr. William,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel . We look forward to the opportunity to welcome you back to experience many more wonderful moments.CordiallyHotel Eden Management
by A traveller
Posted Sep. 7, 2023 on Expedia
Nice place, easy walk to old town.
Comment from Hotel Management
Sep. 10, 2023 by tamara brajnović, Hotel Management
Dear Mr. Douglas,Thank you very much for your wonderful comments! We are delighted that you have such fond memories of the time spent at our hotel . We look forward to the opportunity to welcome you back to experience many more wonderful moments.CordiallyHotel Eden Management
