Note fondée sur 390 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Lovely location. Great staff. Disappointing room.
Publié le 28 juill. 2024 sur HotelsGorgeous location. Beautiful main buildings and garden. Iur room was in a modern seperate building. The room was clean and tidy. There was no A/C and the room was very warm and we had a bad sleep, even though the outside temperature was cool.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Exceptional hotel! My husband and I stayed here as a small break during our honeymoon through England. What a break! They have everything here, and - perhaps most importantly - everyone is genuinely warm and friendly. Staff seems to like each other and there was such a great atmosphere throughout. A joy to be a part of, not to mention their incredible spa services, swimming pool, outside jacuzzi (what a treat!), gym amenities and beautiful surroundings. The restaurant should also be mentioned as we both had all three meals of the day here: all excellent, and so is their Asian restaurant, Sencha. 10 out of 10 if not more!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Made to feel extremely welcome by every member of staff we encountered from the moment we arrived until our departure.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Stayed here during the F1 at Silverstone. From the outside it’s a beautiful building. Parking is simple and ample spaces available for guests. The grounds are very well kept.
We stayed in a double room which wasn’t in the main building it’s a short walk from reception to the building.
The entrance is lovely and bright we were on the first floor.
The rooms are small and lack any real character which was a shame. Some of the wooden furniture is chipped and damaged in places.
The bathroom was extremely small, again dated and in need of some updating. Rusty shower screens, shower heads with no real power. Overall the rooms are just a little sad but with not much effort could be made lovely.
On a plus the bed was comfy which was a bonus.
Would I stay again probably not, if you aren’t going for the dining experience which I’m sure is lovely, there’s many other places nearby that offer more for similar money.
Staff were friendly and well presented, be aware there is no ‘bar’ as such so if you are wanting just a drink there’s a small selection of seating you can sit at and a menu is brought over but it lacks any ambience.
As we were just there for a place to sleep before heading out early every morning on checkout I was surprised to find a service charge added to the bill for breakfast which if we had eaten there I wouldn’t of minded but they should of known we hadn’t. This was removed from the bill by the staff.
Overall a comfy bed, great staff but very out dated room
par un voyageur
Publié le 6 juill. 2024 sur Hotels
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Excellent accommodation and staff.
par un voyageur
Perfect weekend getaway
Publié le 1 juill. 2024 sur HotelsWe had the most perfect weekend here - staff were kind and proactive in helping us with everything we needed. Rooms were comfortable and the spa was just brilliant. Can't recommend enough. The only downside is that the room decor is a bit tired, but they are also undertaking refurbishment so that will also likely soon be sorted.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Dawn , Gestion de l’hôtel
Thank you for your fabulous review of your weekend Chaundra ! We are so pleased that you found the staff to be so helpful and that you had a lovely time. Thank you for your comment on the rooms, we are, as you say undergoing a refurbishment . Please join us again soon to enjoy one of our new rooms.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The gardens were beautiful
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Dawn , Gestion de l’hôtel
Thank you for leaving a rating . We are sorry that it seems you did not fully enjoy your stay with us. We would welcome any feedback if you would like to share it by calling the hotel directly.We are glad that you found the gardens to be beautiful, we take great pride in the grounds.
