Ratings based on 826 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 2, 2024
Comment from Hotel Management
Nov. 3, 2024 by Ben, Hotel Management
Amanda -- thank you so much for staying with us! I'm glad everything went well. We look forward to hosing you again!
by A traveller
Posted Sep. 9, 2024 on Expedia
Staff was extremely friendly and welcoming.
Comment from Hotel Management
Sep. 10, 2024 by Ben Brown, Hotel Manager, Hotel Management
Thank you for the nice review! I will pass this on to our staff. It was our pleasure to host you during you stay in Ruidoso.
by A traveller
Posted Sep. 5, 2024 on Hotels
Comment from Hotel Management
Sep. 9, 2024 by Ben Brown, Hotel Manager, Hotel Management
Thank you for staying with us!
by A traveller
Posted Sep. 5, 2024 on Hotels
Comment from Hotel Management
Sep. 9, 2024 by Ben Brown, Hotel Manager, Hotel Management
I'm so sorry your experience was less than excellent. Please let us know what we can to host you better next time!
by A traveller
Posted Sep. 3, 2024 on Expedia
good
Comment from Hotel Management
Sep. 3, 2024 by Ben, Hotel Management
Thank you sir! It was our pleasure to accommodate you.
by A traveller
Posted Sep. 3, 2024 on Expedia
Comment from Hotel Management
Sep. 9, 2024 by Ben Brown, Hotel Manager, Hotel Management
Thank you for the review! Please consider us next time you're in town -- would love to accommodate you again.
by A traveller
Posted Sep. 2, 2024 on Expedia
Staff friendly
Comment from Hotel Management
Sep. 3, 2024 by Ben Brown, Hotel Manager, Hotel Management
Thank you so much for this review! Please come back soon.
by A traveller
So so ok no no
Posted Aug. 12, 2024 on HotelsWe arrived early but our room wasn’t ready so the receptionist said she would call me when the room was ready but never did call. We got a great nights sleep… I loved the pillows and bedding comfy!
We went to get breakfast(6:30-9:30) before we checked out, it was 6:50am but no one around and no food. There was another couple there wanting some coffee but it was empty too :(
Comment from Hotel Management
Aug. 20, 2024 by Ben Brown, Hotel Manager, Hotel Management
Hi Tawnya,Thank you so much for the review. As for the front desk, we've now made it a priority to call folks when their rooms are ready if have committed to do so -- I apologize for your experience.As for breakfast, yes it was late that morning that you stayed. I assure you this is not how we normally operate. I hope for the opportunity to accommodate you more properly in the future.
by A traveller
Posted Aug. 12, 2024 on Expedia
Very nice and accommodating staff.
Comment from Hotel Management
Aug. 12, 2024 by Ben Brown, Hotel Manager, Hotel Management
Thank you for the the review. It was our pleasure to host you and hope to see y'all again soon!
by A traveller
Would stay again
Posted Jul. 28, 2024 on HotelsNice, clean, well staffed motel. Breakfast is typical for this kind of place, waffle maker, bagels, yogurt, scrambled eggs, etc.
Comment from Hotel Management
Aug. 1, 2024 by Ben Brown, Hotel Management
Hi Douglas, Thank you for the review. It was our pleasure having you as a guest and would love to see you again.Ben BrownHotel Manager, Comfort Inn & Suites Midtown
