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Grand Cosmos Resort Ruisui Hualien

5.0 star property
Family-friendly 5-star hotel near Ruisui Hot Spring

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Photo gallery for Grand Cosmos Resort Ruisui Hualien

Property grounds
Royal Villa
Exterior
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County, 97841
  • Ruisui Ranch
    ‪5 min drive‬
  • Ruisui Hot Spring
    ‪5 min drive‬
  • East Rift Valley National Scenic Area
    ‪11 min drive‬

Room options

View all photos for Pet Villa Quad Room

Pet Villa Quad Room

Pet Villa Quad Room

  • Resort view
  • 53 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Villa Garden Room

Premium bedding, down comforters, pillowtop beds, free minibar

Family Villa Garden Room

  • 60 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Family Quad Room for 2 people

Premium bedding, down comforters, pillowtop beds, free minibar

Mansion Family Quad Room for 2 people

  • Resort view
  • 83 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Family Villa Quad for 2 people

Premium bedding, down comforters, pillowtop beds, free minibar

Family Villa Quad for 2 people

  • Resort view
  • 53 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Castle Family Quad for 2 people

Premium bedding, down comforters, pillowtop beds, free minibar

Castle Family Quad for 2 people

  • Resort view
  • 60 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Mansion Grand Deluxe Quad Room

Mansion Grand Deluxe Quad Room

Mansion Grand Deluxe Quad Room

  • Resort view
  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Mansion Family Suite

Mansion Family Suite

Mansion Family Suite

  • Resort view
  • 99 sq m
  • Sleeps 10
  • 4 King Beds

View all photos for Mansion Family Quad Room

Premium bedding, down comforters, pillowtop beds, free minibar

Mansion Family Quad Room

  • Resort view
  • 83 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Mansion Deluxe Quad Room

Mansion Deluxe Quad Room

Mansion Deluxe Quad Room

  • Resort view
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Mansion Superior Double Room

Mansion Superior Double Room

Mansion Superior Double Room

  • Resort view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Deluxe suite

Castle Deluxe suite

Castle Deluxe suite

  • Resort view
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Family Suite

Castle Family Suite

Castle Family Suite

  • Resort view
  • 132 sq m
  • Sleeps 6
  • 2 King Beds and 1 Twin Bunk Bed

View all photos for Castle Family Quad Room

Premium bedding, down comforters, pillowtop beds, free minibar

Castle Family Quad Room

  • Resort view
  • 60 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Twin Room

Castle Superior Twin Room

Castle Superior Twin Room

  • Resort view
  • 50 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

  • Resort view
  • 83 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Castle Superior Double Room

Castle Superior Double Room

Castle Superior Double Room

  • Resort view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa Quad Room

Premium bedding, down comforters, pillowtop beds, free minibar

Family Villa Quad Room

  • Resort view
  • 53 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Villa

Royal Villa

Royal Villa

  • Resort view
  • 301 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Premier Villa

Premier Villa

Premier Villa

  • Resort view
  • 301 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

  • Resort view
  • 165 sq m
  • Sleeps 10
  • 4 King Beds

About the area

Ruisui

In suburbs.Stay at this Ruisui hotel and you'll be within 2 miles (3 km) of Ruisui Hot Spring and 6 miles (10 km) of East Rift Valley National Scenic Area. Fuyuan National Forest Recreation Area and Danongdafu Forest Park are within 12 miles (20 km).

What's nearby

  • Ruisui Ranch - 5 min drive - 3.0 km
  • Ruisui Hot Spring - 5 min drive - 2.5 km
  • Tropic of Cancer - 6 min drive - 3.7 km
  • Ruisui Cinglian Temple - 7 min drive - 5.0 km
  • East Rift Valley National Scenic Area - 11 min drive - 8.5 km

Getting around

  • Yuli Sanmin Station - 10 min drive

Restaurants

  • ‪老家後山菜 - ‬7 min drive
  • ‪涂媽媽肉粽 - ‬7 min drive
  • ‪公主咖啡 - ‬10 min drive
  • ‪華玉冰果室 - ‬7 min drive
  • ‪綠茶肉圓 - ‬7 min drive

About this property

Grand Cosmos Resort Ruisui Hualien

Family-friendly 5-star hotel near Ruisui Hot Spring
Grand Cosmos Resort Ruisui Hualien offers its guests a full-service spa, hot springs, and a complimentary water park. There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 5 meeting rooms are available. An indoor pool, a children's pool, and a fitness center are also featured at the luxury Grand Cosmos Resort Ruisui Hualien. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Ruisui hotel is smoke free.

  • 198 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
Grand Cosmos Resort Ruisui Hualien offers 198 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

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Exterior

The Silence Manor

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 48 reviews
The price is CA $139
CA $161 total
includes taxes & fees
Apr 9 - Apr 10
The Silence Manor

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 11:00 AM to 5:00 PM
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hot springs
  • Indoor pool
  • Karaoke
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Castle or Manor areas]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 交觀業字第1508號

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Grand Cosmos Resort Hualien
Grand Cosmos Ruisui Hualien
Grand Cosmos Hualien
Cosmos Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel
Grand Cosmos Resort Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel Ruisui

Grand Cosmos Resort Ruisui Hualien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 187 reviews
Rating 8 - Good. 61 out of 187 reviews
Rating 6 - Okay. 11 out of 187 reviews
Rating 4 - Poor. 5 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

YUNG CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need more cleaning maintenance Very friendly staff and environment for kids
Stayed 2 nights in Sep 2019

10/10 Excellent

Ting Kin Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自助餐很有水準！ 很讚！
Stayed 1 night in Oct 2024

10/10 Excellent

Chung-Hua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

SHIH LIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

TZU LING

Stayed 1 night in Feb 2024

10/10 Excellent

Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
瑞穗環境悠哉、是個放鬆好去處 旅館設施齊備、房間內泡湯池大、清潔程度優
Stayed 2 nights in Feb 2024

10/10 Excellent

KWAI CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店特別的設施
家庭旅行加上有小朋友，是一間很好的選擇，酒店內的設施合一家大小。我個人比較喜歡有一個市集在酒店內給客人選擇自己喜歡的物品。
Stayed 1 night in Jan 2024

6/10 Okay

CHANG MAO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
入住時，感覺不錯唯一敗筆就是退房時服務很差，因為是入住莊園離上下行李地方算遠，結果讓我們在外面苦等冷風收收，行李車也沒來在外面吃冷風吃的10幾分鐘，最後還是自己推著行李到大門口何其可惡，下次不會來了
Stayed 1 night in Jan 2024

10/10 Excellent

Jia Chun

Stayed 1 night in Dec 2023

10/10 Excellent

Cheng-Wei

Stayed 1 night in Dec 2023

10/10 Excellent

Chin-Chuan

Stayed 1 night in Oct 2023

10/10 Excellent

CHIEN JUI

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

LIHSUEH

Stayed 1 night in Sep 2023

10/10 Excellent

Tzu Ling

Liked: Amenities, property conditions & facilities
沒有、很好
Stayed 1 night in Sep 2023

10/10 Excellent

shing fung Dickson

Stayed 4 nights in Aug 2023

10/10 Excellent

春縈

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施可再延長使用時間
Stayed 2 nights in Jul 2023

10/10 Excellent

VANESSA

Stayed 1 night in Jul 2023

8/10 Good

HSIENCHENG

Stayed 2 nights in Jul 2023

8/10 Good

HSI-YI

Stayed 1 night in Jun 2023

8/10 Good

Tsengju

Stayed 1 night in Apr 2023

8/10 Good

SHUHUNG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ㄧ應健全的住宿，可惜就設施的維持稍微差了些