Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juill. 2024 sur Hotels
par un voyageur
Publié le 19 juin 2024 sur Expedia
I made a reservation at this property three months in advance of my stay. A few days before my stay, I received a message from the hotel saying there was a miscommunication and they had no rooms left so I needed to cancel my reservation. That sounded strange to me, and thankfully I was with a travel company that was willing to call the hotel to straighten things out. Apparently they told Expedia rooms weren’t available these dates and Expedia didn’t listen, leading to booking rooms they didn’t have. Thankfully they found me a room, but it wasn’t what I reserved nor was it what was advertised. There was no AC, the fan barely worked but was extremely loud so couldn’t sleep with it on, and there was one window that opened into the hallway with no screen which felt extremely unsafe. It was over 90° in the room with no airflow, the motion lights in the hallway kept turning on so it was like bright lights in your face every half hour. No sleep was had that night.
On the positive side, the breakfast was solid.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par marts, Gestion de l’hôtel
Dear Krista, I am surprised that you have commented in that way.You are an elderly person, we sent you a message 2 weeks before saying that there was confusion in sales, on that date there were no rooms available because there was an event in Rurrenabaque.Due to your insistence we have arranged a room with all the services except air conditioning. We informed you and you had the knowledge.you accepted the condition of the roomThe light from the hallway does not block the room, the bedroom window has a double curtainThe attention to the guests is more than to our family, thank you.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
It was Noisy, But all of Rurrenebaque is Noisy, There is probably no way to get a quiet room in this town
It is a family run property, they do a good job of taking care of you and the breakfast is very good with Fresh Fruit and Eggs per your request.
Only problem is one night we were locked out, but were finally able to call the owner to let us in.
par un voyageur
Good value for the money
Publié le 17 mai 2023 sur HotelsVery Nice service. The staff is allways helpfull and smilling. The room was clean but the Wall and ceiling Need to get some paint. Very noisy from the street but the hotel is also close to the citycenter. All together good value for money
par un voyageur
Recommendation
Publié le 7 mai 2019 sur HotelsAlready recommended in previous assessment
par un voyageur
Good and clean
Publié le 7 mai 2019 sur HotelsHotel super. Dachterasse super Blick. Für kurzen Aufenthalt super. Rezeption & dazugehöriger Supermarkt super.
Frühstück minimalistisch.
Hotel super with a very nice view from rooftop. For a short stay really recommended. Reception and added supermarket perfect. Payment with creditcard possible. Minimalized Breakfast
par un voyageur de boulder, CO
Publié le 16 avr. 2019 sur Expedia
Great value for price. clean and friendly.........
par un voyageur
Amazing experience!!!
Publié le 19 févr. 2019 sur HotelsI Highly recommend this place!Everything was better then I could expect.The owner and the workers are very friendly.The whole place is very clean!The breakfast place is out of competition,you will have amazing panoramic views!!!
par un voyageur
Nice room; get the air-conditioner remote!
Publié le 25 oct. 2018 sur HotelsRoom was clean and comfortable. Good breakfast included.
Just double check whether you've paid for air-conditioning, and if so, make sure you ask them for the remote control for the air-conditioner. The first night I stayed there I didn't know I'd paid for this, and when they didn't give me the remote I assumed the air-conditioner didn't work. When I got back from my jungle tour and stayed here for another night they gave me the remote and it worked just fine, so I guess they just forgot that first night and I paid extra for nothing. Not a huge deal but you'll be thankful given the incredible heat in Rurre!
par un voyageur
Publié le 24 oct. 2018 sur Hotels
