Note fondée sur 267 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 févr. 2021 sur Expedia
A beautiful location with a homely feel. Well equipped unit for four, great linen, lovely balcony.
We paid more to have a sea facing room but considering how expensive the room was per night (and a lot more than last time we stayed) it’s disappointing that one room at least did not have an en-suite. Towels not changed daily (due to “saving water”), extra cleaning charge of $30 pp for the “two extra guests” even though we booked for four people - surely the room rate should be for four people if it is set up to sleep four?
I guess the price increase is due to Covid (?) but it was a lot and with the exclusions mentioned above, quite disappointing.
Commentaires de Gestion de l’hôtel
8 févr. 2021 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for your stay Anonymous. The room base rate has always been for two people, and would have increased by $30 per person when you entered four people into your booking. This is an industry standard pricing practice, and in fact, there is competitors in Russell who actually charge $35 per extra person, so we consider our $30 charge very reasonable indeed. We have cheaper options if our beautiful waterfront units don't suit your needs any longer, so ahead of making your next booking with us, just get in touch with us and we can put you in the room that suits you best. We don't apologise for changing towels every second day. We are absolutely doing it to save water, as Northland is having yet another dry summer and we need to be mindful about our most precious resource.
par un voyageur de Auckland
Publié le 1 févr. 2021 sur Expedia
A great location in the middle of town friendly service
Commentaires de Gestion de l’hôtel
2 févr. 2021 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks Don!
par un voyageur
Publié le 13 janv. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2021 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks Sarah! We appreciate you choosing us.
par un voyageur
Publié le 17 déc. 2020 sur Wotif
Commentaires de Gestion de l’hôtel
17 déc. 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for your stay!
par un voyageur de Auckland
Publié le 13 déc. 2020 sur Expedia
Hosts were amazing and went out of their way to make our stay amazing ,provided transport to a restaurant and gave apps access to their personal freezer to freeze our fishing catch.
Incredible location
Commentaires de Gestion de l’hôtel
13 déc. 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks so much for your stay guys, it was great to meet you.
par un voyageur
Publié le 22 nov. 2020 sur Wotif
The Lodge was spacious, simple and clean and the location was great very central. Also enjoyed the use of the spa .
Commentaires de Gestion de l’hôtel
22 nov. 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for your stay!
par un voyageur
Publié le 29 oct. 2020 sur Wotif
This is arguably the best place to stay in Russell
Commentaires de Gestion de l’hôtel
29 oct. 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
That's an argument we can get behind! Thanks for your stay, we appreciate it.
par un voyageur
Warm and welcoming
Publié le 19 août 2020 sur HotelsLove staying at Hananui, Shane and Christine are excellent hosts. The waterfront location is fantastic. The rooms are extremely clean, comfortable and homely.
Commentaires de Gestion de l’hôtel
20 août 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for yet another stay Sally, we will see you again next time.
par un voyageur de Papamoa
Publié le 10 août 2020 sur Expedia
Great location, spacious, well equipped and furnished, comfortable beds.
Commentaires de Gestion de l’hôtel
10 août 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for your stay Richard, much appreciated.
par un voyageur de Wellsford.NZ
Publié le 10 août 2020 sur Expedia
Large studio apartment, great layout, private covered parking. Sky TV channels could be updated!
Commentaires de Gestion de l’hôtel
10 août 2020 par Hananui Lodge and Apartments, Gestion de l’hôtel
Thanks for your stay Paul. We hear you about the Sky TV, we did recently upgrade our apartments to smart TVs to try and mitigate this.
