Note fondée sur 567 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 nov. 2024
Liked it because it is close to the Interstate.
The room was clean and that it even had a microwave.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Manager, Gestion de l’hôtel
Hello Carmen,We're glad to hear you appreciated our convenient location near the Interstate and found your room clean and equipped with a microwave. We aim to provide a comfortable stay for all our guests. Thank you for sharing your feedback with us.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The hotel staff at check in were unprofessional and at check out they were not courteous at all.
The towels were dingy and limited.
The hotel is in a convenient location. Nice locations to dine and close to downtown Ruston.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kim, Thank you for taking the time to share your feedback with us. We appreciate knowing that you found our location convenient and enjoyed the dining options nearby. Your comments about the check-in and check-out process, as well as the towels, have been duly noted for our management team's review. We strive to provide high-quality service to all our guests and we apologize if we fell short during your stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We are delighted to hear that you had an enjoyable stay with us! If you have any further feedback to share, please feel free to reach out to us so we can continue to improve our services.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Noise of traffic.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Stephanie,We regret to hear that you found the traffic noise disruptive during your stay. Guest feedback is valuable, and we will share your comments with the relevant departments for their consideration. Your comfort is important to us, and we appreciate you bringing this to our attention for future improvements.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
First night people talking outside of room 11 pm & 2 am
Little noise close to I-20
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Frank,We apologize for any inconvenience caused by noise disturbances during your stay. Guest feedback is important, and we will address these issues with the appropriate team members for further improvement. Your comfort is our priority, and we appreciate you bringing this to our attention for future guest experiences.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us with any feedback you'd like to share so we can improve our services for future guests.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Erin,We are pleased to hear you enjoyed your recent stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Excellent hospitality and and overall management
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marlon,We are pleased to hear that you appreciated our hospitality and management during your stay. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Your comments are valuable to us as we strive to continually enhance our guests' experiences.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Quiet, clean and friendly.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Anthony,We are glad to hear that you found our hotel to be quiet, clean, and with friendly staff. Your feedback is important to us. If you have any further comments or suggestions, please feel free to reach out to our management team.
