Note fondée sur 526 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
91 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Sejour correct.

Publié le 25 août 2022 sur Hotels
Hotel bien entretenu, chambre propres. Personnel a la réception compétent. Petit déjeuner copieux mais par contre je regrette l'absence de thé. Il n'y en avait pas non plus dans les chambres.
Commentaires de Gestion de l’hôtel
5 sept. 2022 par CK Givens, General Manager | Owner, Gestion de l’hôtel
Dear Gilles, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We do have tea located at the coffee station in the lobby. Please ask for assistance next time so we can take care of your requests. We hope to welcome you back soon!
5 sur 5
par un voyageur

Publié le 10 déc. 2024
Nice convenient lodging for the trip.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par CK Givens, Gestion de l’hôtel
Dear Mr. Battle,Thank you for taking the time to share thoughts on your stay with future potential guests. We are thrilled to have provided a solid all around stay, centrally located to your needs. We hope to see you again soon.. safe travels and happy holidays!
5 sur 5
par un voyageur

Publié le 7 nov. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par CK Givens, Gestion de l’hôtel
Dear Terrance,Thank you for taking the time to share thoughts on your stay with future potential guests. We appreciate your input and hope to see you again soon!
2 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Alessandra,Thank you for taking the time to leave a review for us. I am sorry you had a subpar stay, and would have loved some specifics on things we could be working on to improve your guest experience. Travel safely
4 sur 5
par un voyageur

Comfortable Stay

Publié le 21 sept. 2024 sur Hotels
My family and I were overall comfortable with our stay. I only took one star away due to the mildew in the bathroom. I feel that as housekeeping is processing the rooms to prepare for the next guest, an overall inspection of the condition of the room should take place to include checking for this. We did spray a bit of bleach and water on it but it really needs some attention. The staff were amazing.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Elaina,Thank you for taking the time to share thoughts on your stay with future potential guests. I wanted to apologize as housekeeping is to keep to task on things, potential mildew spots included. We will be using this as a teachable moment at our next housekeeping meeting this week. I am thrilled you had such solid interactions with our great staff, whom we are very fortunate to have. We look forward to having you back with us again soon!
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Amanda,Thank you for taking time to share your experience with future potential guests. We are thrilled you enjoyed your stay and hope to have you back with us again soon!
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Friendly front desk clerk, clean room, comfortable beds, and great hot water pressure!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Kelli,Thank you for taking the time to share your experience with future potential guests. We are thrilled you had solid interaction with our great staff, a comfortable night's sleep and a hot shower! We hope to have you back again with us soon!
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
like the fact that it away from a lot of traffic. Very quiet place and clean we love the swimming pool.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Arica,Thank you for taking time to share your thoughts on your stay with us at the Fairfield. We are thrilled you enjoyed your peaceful space and utilized our pool. We hope to have you back with us again soon.
4 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
The young lady at the front desk upon our arrival was very nice and cordial. The hotel is a bit worn and there are obvious repairs that needed to be done, like the crack in our shower tile or the rusted out toilet, but the hotel seems to be well kept. Our room was on the parking lot side and it was very quiet. The hotel is located right at the freeway, so it's very convenient to everything nearby, such as Walmart, restaurants, etc. If I had to return to Ruston, I would stay here again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your thoughts with future potential guests. We are thrilled you had a solid overall stay, and hope you come back and see us after our renovation which will take place early in 2025. Travel Safely!
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par CK Givens, Gestion de l’hôtel
Dear John,Thank you for taking the time to share thoughts on your stay with other potential guests. We hope to see you again soon!