Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
Super propre, super bien, j’ai apprécié.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Nicole, agm, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Our room was not very clean and smelled very bad. The bed matress were not confortable and needed to be change. It is overpriced for the quality of the environnement
The breakfast was good with variety
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Nicole, agm, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Please, in the future let us know right away when you find any issues, we are here to correct them right away to your satisfaction, 24 hours a day.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 5 sept. 2023 sur Expedia
Nous avons trouvé un souris dans notre chambre. J’ai contacté Expédia pour demander de l’aide et on m’ai assisté avec la réception pour changer de chambre mais dans notre esprit restait la doute si la nouvelle chambre aurait aussi des souris. Je n’ai pas demandé le changement d’hôtel car il était de nuit et j’ai de la misère à conduire de nuit.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Nicole, agm, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Please, in the future let us know right away when you find any issues, we are here to correct them right away to your satisfaction, 24 hours a day.We never want a guest to be unhappy with their stay and notify us after they leave the property.We train all our staff to address all issues immediately and correct them, move to a different room, or help our guests find alternative accommodations in the area.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2023 par Nicole, agm, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We hope to see you again soon.
par un voyageur
Publié le 18 mars 2023 sur Expedia
C’est correct sans plus
Commentaires de Gestion de l’hôtel
18 mars 2023 par Lori, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Property CHILori
par un voyageur
Publié le 2 déc. 2022 sur Expedia
Notre chambre était vieille. Jamais rénové. On remarquait qu’il avait eu un infiltration d’eau au plafond.
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Lori, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Property CHILori
par un voyageur
Un séjour agréable.
Publié le 20 août 2022 sur HotelsHôtel tranquille et chambre toute équipée. Lit propre et confortable. Petit déjeuné moyen. Le pain doré était sec. Belle piscine et son jacuzzi. Je vous conseil cet établissement.
Commentaires de Gestion de l’hôtel
23 août 2022 par Lori, Gestion de l’hôtel
Thank you for staying! Visit us again soon!
par un voyageur
Publié le 11 janv. 2020 sur Expedia
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Commentaires de Gestion de l’hôtel
12 janv. 2020 par Karen , Gestion de l’hôtel
Thank you for taking time to rate your recent stay at the Comfort Inn Trolley Square. We appreciate your business.
Sincerely,
Karen, AGM
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Nicole, agm, Gestion de l’hôtel
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future!
par un voyageur
Publié le 14 août 2024 sur Expedia
The hotel was decent. It was clean but a little dated. It also had a musty smell but there is a pool on the property so that is sometimes the cause. The one thing I thought was very odd was the smoke detector in the room was covered by a plastic bag, I did let the front desk know right away but they were not sure why. I just thought that was a little unsafe and not sure why housekeeping did not notice it.
Commentaires de Gestion de l’hôtel
15 août 2024 par Nicole, agm, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. We addressed the bag over the smoke detector right away, as this is very much a safety concern. Thank you again for letting us know!Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
