Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour agréable petit déjeuner excellent
Publié le 31 janv. 2018 sur HotelsNotre séjour à l’hôtel fut très agréable à part du chauffage Car la température était froide la nuit
par Frederic de Canada
Good hotel, awesome view
Publié le 6 mai 2016 sur HotelsRoom was clean, good breakfast, we are a family with two kids, they gave us the triple room witch has an awesome view over the mountain. We recommand!
par Nathalie de Yvetot
Pas terrible!
Publié le 24 sept. 2015 sur HotelsHotel très moyen sur tous les plans nous avions l'impression de se retrouver dans un établissement pour colonies de vacances . Tout résonne. Le personnel est gentil mais peu dynamique. Nous avons même raccourci notre séjour.
Seul point positif la vue!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Very clean. Mountain view was incredible. We also stayed in a standard room that was also very clean but did have some street noise. Food was good at buffet. Pool clean. Friendly staff. Would stay again
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Bamboo Sapa Team, Gestion de l’hôtel
Dear, our valued guest Thank you very much for choosing Bamboo during your recent vacation and also sincerely thank you for your extremely valuable comments. Wishing you and yours always good health and good luck. See you again on your next trip Best regards !Bamboo Guest relations Manager
par un voyageur
Publié le 27 févr. 2024 sur Expedia
breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Bamboo Sapa Team, Gestion de l’hôtel
Xin Chào, Thank you for taking the time to review our the hotel. Your feedback and comments will be extremely valuable contributions to efforts to improve service quality throughout the Bamboo Sapa Hotel operation process. Once again, Bamboo Sapa Hotel sincerely thanks you for your choice and looks forward to once again joyfully welcoming and serving you and your relatives in the near future to feel the change and Careful about the service that Bamboo Sapa has committed to. Best regards,
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 janv. 2024 par The Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for your lovely review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Sa Pa town. Sincerely,
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Nice location and friendly staffs
Commentaires de Gestion de l’hôtel
7 janv. 2024 par The Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for your lovely review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Sa Pa town. Sincerely,
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Customer Service Team , Gestion de l’hôtel
Dear Valued Guest Le Thi,Thank you for your stay at our hotel. We are pleased to know that our accommodation and service were to your satisfaction. You can be sure that our management and staff will keep trying our utmost to improve day by day to deliver the highest level of service simply because our customers deserve the very best.Thank you so much and hope your travel will be a nice trip and an exceptional experience in our beloved Vietnam. Take care and see you soon!Sincerely,Customer Service TeamBamboo Sapa Hotel
par un voyageur
Publié le 12 avr. 2023 sur Expedia
We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!
Commentaires de Gestion de l’hôtel
13 mai 2023 par Customer Service Team , Gestion de l’hôtel
Dear valued guest N, Thank you for your kind review of your stay with the Bamboo Sapa Hotel Team. Our management and staff will keep trying our utmost to improve day by day to deliver the highest level of service simply because our customers deserve the very best. We thank you and hope to welcome you back to our beloved Vietnam and also Bamboo Sapa Hotel. Take care and see you soon! Sincerely, Customer Service Team Bamboo Sapa Hotel
par un voyageur
Publié le 26 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2023 par Customer Service Team , Gestion de l’hôtel
Dear Valued Guest Takahiro, Thank you so much for choosing our property. The stays that guests are satisfied with are always a great source of motivation for us to strive and develop more every day. We are also very delighted to receive an excellent rate from you. Last but not least, we hope to have more than a chance to serve you and your family when you arrange to come back to Sapa. Wish you all the best! Sincerely,Customer Service Team Bamboo Sapa Hotel
