Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 avr. 2024 sur Expedia
Belle vue et excellent service
Commentaires de Gestion de l’hôtel
23 avr. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest , Thank you for choosing DeLaSol Sapa Hotel as your resort and accommodation. Your review and encouragement will be a great motivation for the entire hotel staff to try and improve service every day. We hope to welcome you back to DeLaSol Sapa and wish you good health and happiness. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 31 mars 2023 sur Hotels
Très bel hôtel, bien situé où tout est impeccable.
Qq chambres sans fenêtres. Au lobby on eu de la difficulté à se faire entendre. Lent un peu et malheureusement une jeune fille ne connaissant probablement assez sa fonction qui devrait être plus ouverte.
Pour le reste rien à dire.
Commentaires de Gestion de l’hôtel
23 mai 2023 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear Our beloved guest, What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa hotel team, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future. With warm regards,DeLaSol Sapa Hotel
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Not sound proof at all
Commentaires de Gestion de l’hôtel
5 oct. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in improving our services. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par DeLaSol Sapa CS Team, Gestion de l’hôtel
Dear Mr CarlosWe are sorry for any inconvenience,We got the review that you have bad experience when staying at DeLaSol Sapa Hotel.Can you please advise us what thing make you disapointed? Because when check in and check out, we found that you was happy, and you have tipped one staff. We are always grateful all feedback from customers.We are looking forward to welcoming you again,Best regardsDeLaSol Sapa Hotel
par un voyageur
Publié le 10 sept. 2024 sur Expedia
New and elegant hotel.very good location, staffs is perfect. Take mountain view room,we enjoy having breakfast from restaurants it have a very relax atmosphere . Thanks all staffs
Commentaires de Gestion de l’hôtel
11 sept. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest , Thank you for choosing DeLaSol Sapa Hotel as your resort and accommodation. Your review and encouragement will be a great motivation for the entire hotel staff to try and improve service every day. We hope to welcome you back to DeLaSol Sapa and wish you good health and happiness. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Nice property, great location. Same buffet breakfast every day. No variety and tea luke warm if you are not in early.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest , Thank you for choosing DeLaSol Sapa Hotel as your resort and accommodation. Your review and encouragement will be a great motivation for the entire hotel staff to try and improve service every day. We hope to welcome you back to DeLaSol Sapa and wish you good health and happiness. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 30 août 2024 sur Hotels
Chambre sans fenêtre.
Suggestion : vous devriez imposer à vos hotels , qu'ils précisent si la chambre a une vue ou non et quel genre de vue : mer, ville, jardin ....etc
Commentaires de Gestion de l’hôtel
31 août 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in training our staff. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in training our staff. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best. Best regards, DeLaSol Sapa Team
par un voyageur de San Francisco
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest , Thank you for choosing DeLaSol Sapa Hotel as your resort and accommodation. Your review and encouragement will be a great motivation for the entire hotel staff to try and improve service every day. We hope to welcome you back to DeLaSol Sapa and wish you good health and happiness. Best regards, DeLaSol Sapa Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par DeLaSol Sapa Hotel, Gestion de l’hôtel
Dear our beloved guest , Thank you for choosing DeLaSol Sapa Hotel as your resort and accommodation. Your review and encouragement will be a great motivation for the entire hotel staff to try and improve service every day. We hope to welcome you back to DeLaSol Sapa and wish you good health and happiness. Best regards, DeLaSol Sapa Team
