Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Smells really bad in the elevator, the bed is very uncomfortable, hard mattress, be careful there's stain on the blanket, service was great and super nice :)
par un voyageur
Great stay, we loved it! Super soft beds, cute roo
Publié le 13 sept. 2023 sur HotelsThis hotel was so nice! We loved the view and the room was spacious and very pretty. We especially loved the adorable pretend fireplace. The beds were so soft and comfy and it felt like sleeping on a cloud in a cloud (it is a really, really soft bed so if you need it firm be informed). The staff was so helpful and kind and super nice! They were so attentive! The included breakfast was ok, but the cafe downstairs is great for drinks and for hanging out if it’s rainy.
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Quan Tran, Gestion de l’hôtel
Dear Amanda,Warmest greetings from Sapa Hills hotel,Thank you for your booking and staying in our hotel on your special holiday in Sapa.We are very happy to know that you had a great time in our hotel.We always try our best to make all the guests happy.Please advise us if you need any assistance from us?Thank you and Welcome backWarmest regards,Quan TranSapa Hills Manager
par un voyageur
Good hotel
Publié le 15 oct. 2022 sur HotelsIt was a great experience
The hotel is very near 10 minutes walk to sun plaza station for fansipan
Host Kenny was very nice he woke up at 6.30 for breakfast for us.
He is very responsive and if you are planning to go to fansipan i would recommend to get the desk from hotel it’s cheaper than buying tickets at the spot.
Climate was very nice
par un voyageur
Publié le 2 oct. 2022 sur Expedia
비수기지민 예약 체크, 방 배정도 안돼 있었슴. 손님이 없어 조식은 쌀국수로 대체. 하루만 머문 게 다행.
par un voyageur
Publié le 27 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2020 par Hong Luu , Gestion de l’hôtel
Thank you very much
par un voyageur
Publié le 26 janv. 2020 sur Expedia
Amazing views, friendly staff, and close to everything in town. Stayed during tet and staff was happy to help us with anything we needed.
Commentaires de Gestion de l’hôtel
12 févr. 2020 par Hong Luu, Gestion de l’hôtel
Thank you very much
we hope see you again in Sapa in the nearest future.
Best regards from Hong Luu (Hotel manager
par un voyageur
Publié le 28 févr. 2019 sur Hotels
par un voyageur
Publié le 19 févr. 2019 sur Hotels
풀부킹이었는지 마운티뷰를 준다며 전혀 다른 앞 호텔을 주었는데 그 호텔은 시설, 청결도가 안좋았어요. 다음날은 원래 예약한 사파힐스 호텔서 묵었는데 시설, 조식, 청결도 보통입니다. 직원들은 친절합니다.
par un voyageur
Publié le 10 nov. 2018 sur Hotels
par un voyageur
Pleased with everything
Publié le 11 oct. 2018 sur HotelsWe took a sleeper bus from Hanoi, so when the bus needed us off at 06:00 (as we arrived at 03:15 and the driver let us sleep longer), it was kind of the hotel to let us use the bathroom and sort our bags before leaving them at reception. There was no chance for an early check-in thus this was good enough service. We organised a guided tour with them, which arrived at almost 10:00 and not 09:30, but that's fine. When we did check-in after the guided tour, our room was in a great condition compared to our Hanoi hotel. It was spacious, but the only complaint we have is how soft the bed is. It was like sleeping on a marshmallow. The shower was fine, pressure was good and hot water was evidently present. For breakfast included, it was a good spread for a bufffer - coffee, tea, orange juice, yoghurt, fresh fruit (apple, banana and watermelon), Pho Gai (Vietnamese Chicken Noodle) - made on the spot, fried rice, fried noodles, crepes, bread, fried egg, jams, cold cuts, cucumber and tomato. Had a bit of everything to ensure we were stocked up for the hikes we did. Overall, it was a great stay!
Commentaires de Gestion de l’hôtel
26 oct. 2018 par Hong Luu -Hotel manager, Gestion de l’hôtel
Dear Mr/Mrs Samuel.
Thank you very much for spent the time to write down the review. we happy to know that you have great stayed in Sapa. we hope to see you again in the nearest future.
Best regards. from Hong Luu (Hotel Manager)
