Note fondée sur 1 301 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2024 sur Hotels
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Very good room near victoria airport, staff very professional, at a very reasonable price, would recommend
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!Cameron A. #Team6
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The room was not very clean. Dust and dirty stuff on the walls and the floor However, the staff was welcoming.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Manon,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
par un voyageur
Publié le 30 juin 2024 sur Expedia
there were ants in the hotel room, it was horrible. I will have to wash all my laundry and leave my suitcases outside the house for several days.
I am really disappointed with this hosting and I hope you will no longer recommend it on your site.
I will write to them personally for compensation or maybe you could do it for me?
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Martine, We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Kaur J. #team6
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Took 3 rooms to finally get one that was clean. The shower head was broken and leaking water all around
Commentaires de Gestion de l’hôtel
7 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi OlivierThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
par un voyageur
Publié le 6 oct. 2023 sur Hotels
Point de chute pour visiter Victoria.
Bon rapport qualité prix.
Personnel sympathique
Lits confortables
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 24 juin 2023 sur Expedia
Nothing to add.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Nancy Y., Gestion de l’hôtel
Thank you for the perfect rating!!Nancy Y.#Team6
par un voyageur
Publié le 18 juin 2023 sur Expedia
par un voyageur de Danville
Publié le 17 juin 2022 sur Expedia
Close to the airport
Commentaires de Gestion de l’hôtel
27 juin 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Francois,
Thank you for positively rating your stay!
Lilith
#Team6
