Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Property was very clean both the public area and the room. Very friendly staff. I like the way everything was secured within the building. Good amenities
Commentaires de Gestion de l’hôtel
24 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for your kind words! We're delighted to hear that you found the property clean and well-maintained, and that our staff made a positive impression. We're also glad you appreciated the security measures and amenities we offer. Your comfort and peace of mind are important to us, and we're happy you noticed our efforts. We look forward to welcoming you back for another great stay! Thank You
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for choosing to stay with us! We truly appreciate having you as our guest and are glad to hear you enjoyed your time here. We look forward to welcoming you back whenever you're in the area!
par un voyageur de San Francisco
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for choosing to stay with us! We truly appreciate having you as our guest and are glad to hear you enjoyed your time here. We look forward to welcoming you back whenever you're in the area!
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for choosing to stay with us! We truly appreciate having you as our guest and are glad to hear you enjoyed your time here. We look forward to welcoming you back whenever you're in the area!
par un voyageur
Publié le 23 août 2024 sur Expedia
I booked a room in advance. And asked for a handicap room with handicap parking. And desk clerk said none were available. But we were still able to get a room on the bottom floor.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
Thank you for choosing to stay with us and for taking the time to share your experience. I sincerely apologize for the inconvenience you encountered regarding the availability of a handicap room and parking.We understand how important these accommodations are, and I am sorry that we were unable to meet your expectations on this occasion. While I’m glad we could provide a room on the bottom floor, I realize this may not have fully addressed your needs.Please know that your feedback is taken very seriously. We are reviewing our booking process to ensure we can better meet the specific needs of our guests in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
It’s always a pleasure to know that our guests had a comfortable and pleasant experience. We can't wait to welcome you back on your next visit!
par un voyageur de Simi Valley
Publié le 14 août 2024 sur Expedia
Good room size. Decent breakfast. Clean.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. I'm delighted to hear that you enjoyed the room size, found our breakfast to be decent, and appreciated the cleanliness of our facilities.Your feedback is very important to us, and we're glad we could meet your expectations during your stay. We hope to have the pleasure of welcoming you back in the near future.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations.We hope you’ll give us another chance to provide you with a better experience in the future
par un voyageur
Low rate hotel, not worth the price.
Publié le 10 août 2024 sur HotelsI sepcifically reserved a non-smoking room, but as soon as I checked into the room it wreaked of cigarette smoke. The young girl at the front desk said that she was sorry but the hotel was sold out that night and that room was all they had left. Then, I discovered the toilet was completely backed up and wouldn't flush. I had to plunge it myself. And then when I went to take a shower, the shower head was almost completely plugged with mineral deposits and the water barely sprayed out.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered during your stay. We strive to provide a comfortable and pleasant experience for all our guests, and I am sorry to hear that we fell short of our standards during your visit.I am deeply concerned about the condition of your room, particularly the cigarette smoke odor, the backed-up toilet, and the shower head. These issues are unacceptable, and I completely understand your frustration. Please know that this is not reflective of the level of service and quality we aim to provide.Once again, I apologize for the inconvenience and thank you for bringing these matters to our attention. Please feel free to reach out to me directly if there is anything else I can do to assist you
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hayk Petrosyan, Gestion de l’hôtel
We hope you’ll give us another chance to provide you with a better experience in the future.
