Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 3 juill. 2022 sur HotelsHotel agréable. Laverie piscine parking. Proche de la ville
Commentaires de Gestion de l’hôtel
4 juill. 2022 par Manager, Gestion de l’hôtel
Hello Jf,Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
par un voyageur
Publié le 25 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2020 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
par un voyageur
Publié le 2 août 2019 sur Expedia
Hotel et personnel sympa mais quartier très malsain!
Commentaires de Gestion de l’hôtel
3 août 2019 par Manager, Gestion de l’hôtel
Thank you for your review and comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
par un voyageur
Publié le 2 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2018 par Manager, Gestion de l’hôtel
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
par un voyageur
Publié le 29 oct. 2024
Loved the clean room, friendly check-in, and view of the River Walk trees!
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Manager, Gestion de l’hôtel
Hello James,We are thrilled to hear that you enjoyed our clean rooms, friendly service, and the lovely view of the River Walk trees! It's wonderful to know you had a delightful stay with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Lobby gurl was great
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Eugenio,We are delighted to hear that you had a positive interaction with our lobby staff. Your feedback is greatly appreciated. Our team works hard to ensure that all guests have a pleasant experience during their stay. If you have any further feedback or questions, please don't hesitate to get in touch with our management team.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kamalia, Thank you for sharing your feedback with us. It's disappointing to hear about your experience, and we apologize for any inconveniences faced during your stay. We value your comments and will address them with our team for improvement.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There was a cochroach in the bathroom, it started flying when I was in the shower
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nayeli,We appreciate your feedback and regret any inconvenience caused during your stay with us. Your comments will be shared with our housekeeping team for immediate attention to prevent such occurrences in the future. Hope you will consider staying with us again for a better experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The hostess that helped us was super friendly and helpful.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Paloma,We are pleased to hear that you received excellent service from our hostess during your stay. Our team strives to provide a warm and welcoming environment for all our guests. Should you have any further feedback or inquiries, please do not hesitate to reach out to us directly.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
One of the noisiest rooms we have ever stayed in. The floor of the room above ours squeaked loudly at every step and the bathroom fan in our room groaned. On the plus side, the room was nicely decorated and the breakfast buffet was very good.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Philip,We apologize for any inconvenience you experienced during your stay. Your feedback is essential for improving our services for future guests. We are pleased to hear that you enjoyed the room decor and breakfast offerings. We thank you for taking the time to share your thoughts with us.
