Note fondée sur 898 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
84 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Bien

Publié le 3 juill. 2022 sur Hotels
Hotel agréable. Laverie piscine parking. Proche de la ville
Commentaires de Gestion de l’hôtel
4 juill. 2022 par Manager, Gestion de l’hôtel
Hello Jf,Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
5 sur 5
par un voyageur

Publié le 25 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2020 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
4 sur 5
par un voyageur

Publié le 2 août 2019 sur Expedia
Hotel et personnel sympa mais quartier très malsain!
Commentaires de Gestion de l’hôtel
3 août 2019 par Manager, Gestion de l’hôtel
Thank you for your review and comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
5 sur 5
par un voyageur

Publié le 2 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2018 par Manager, Gestion de l’hôtel
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
5 sur 5
par un voyageur

Publié le 29 oct. 2024
Loved the clean room, friendly check-in, and view of the River Walk trees!
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Manager, Gestion de l’hôtel
Hello James,We are thrilled to hear that you enjoyed our clean rooms, friendly service, and the lovely view of the River Walk trees! It's wonderful to know you had a delightful stay with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another fantastic experience at our hotel.
3 sur 5
par un voyageur

Beds could be better.

Publié le 16 août 2024 sur Hotels
Beds were a little shabby and 1 bed the sheets were dirty with what looked like small blood stain. Front desk was nice and quick check in.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello luis antonio,Thank you for sharing your feedback with us. We are pleased to hear that you had a swift check-in experience with our front desk team. We appreciate your comments regarding the room and will ensure they are shared with the relevant departments to improve our guest experience.
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
It was nice and quiet. There was security on site that helped us with our room. Overall it was. Good stay. Tv worked and they had a couch and table in the room. We had coffee but no ice.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Ariel,We're glad to hear you enjoyed the quiet stay and that our security team was able to assist you. It's great to know that you found the amenities in your room satisfactory including the working TV, couch, and table. We appreciate your feedback about the missing ice and hope you had a relaxing time otherwise during your visit.
5 sur 5
par un voyageur

Publié le 14 août 2024 sur Hotels
Todo bien
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Jose luis,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Julie, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
4 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello George M,We are delighted to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another wonderful experience!