Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par alionae, Gestion de l’hôtel
Thank you so much for your review, we are looking forward to seeing you again.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Everything was good, the door wouldn’t open when I scanned my key you had to shake the door and rescan in order to get it to open!! Other than that my stay was fine.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.We hope to welcome you again soon.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
So ridiculous hotels charge parking at these places. We choose to stay at these particular places and get thrown a stupid parking fee on top of it.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par alionae, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team. Our parking fee is a Marriott standard, and we apologize if this negatively affected your stay. I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Everything was perfect and very clean. The front deck staff was very nice and even gave us a recommendation for dinner. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
par un voyageur de Reno
Publié le 5 sept. 2024 sur Expedia
It is a pleasure staying at this hotel. The lady who checked us in at the front desk was very professional, friendly, and helpful. We arrived on Saturday, August 31, in the afternoon. She welcomed us with kind words and provided good information to get around. The hotel is clean, nice restaurants nearby within walking distance. The room is quiet and comfortable. Nice bed and clean sheets. Everything is working including the TV, air conditioner, refrigerator, etc.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Average hotel but nice staff
Commentaires de Gestion de l’hôtel
4 sept. 2024 par alionae, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
par un voyageur
Publié le 31 août 2024 sur Expedia
Everything was great with one exception. We were not aware of the parking fee of $12.00.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par alionae, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my team of the importance of communicating our parking fee at check-in. I assure you it is never our intention to have any hidden fees and try our best to keep every guest informed. We do have the price published on our website as well as on the parking permit that we issue on site. Our parking fees is a Marriott standard, and we apologize if this negatively affected your stay. I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par alionae, Gestion de l’hôtel
Thank you for choosing to stay with us. Your experience at our property is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team.
