Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, Thank you for choosing to stay with us. We appreciate your feedback and hope to provide you with an excellent experience during your next visit to the area. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 22 oct. 2024
The staff was pleasant, the cost was high and rooms were dated. The room was not clean enough, I found hair in the shower. Location was close to gas and fast food restaurants which were convenient. I don’t know if I’d stay here again based on cost.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, I’m sorry that you did not find us to be a good value and that your room was not met with our excellence in service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us and we hope you will consider a return visit. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 2 août 2024 sur Expedia
I've always loved the room size and comfort of the rooms, especially the single king rooms. I didn't have any issues with the A/C like several of my team mates that also stayed here had. Would stay here again in the future.
Commentaires de Gestion de l’hôtel
3 août 2024 par GM, Gestion de l’hôtel
Dear Colleen, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Ronny Mann, GM
par un voyageur
Publié le 2 août 2024 sur Expedia
Very clean. Great staff. Only thing that bothered me was, I requested a bottom floor next to my friend that is temporarily handicap. I am partially handicapped. I was put on the Second floor and my friend was put on the 3rd floor.
Commentaires de Gestion de l’hôtel
2 août 2024 par GM, Gestion de l’hôtel
Dear Bill, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that we were unable to fulfill your room location request. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Ronny Mann, GM
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear lupita, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Ronny Mann, GM
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par GM, Gestion de l’hôtel
Dear Veronica, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Ronny Mann, GM
par un voyageur de Los angeles
Publié le 29 juill. 2024 sur Expedia
Window Curtains cannot close for privacy
Commentaires de Gestion de l’hôtel
29 juill. 2024 par GM, Gestion de l’hôtel
Dear Roselee, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay due to our curtains. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Ronny Mann, GM
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par GM, Gestion de l’hôtel
Dear Joshua, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ronny Mann, GM
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Kristin, We appreciate your kind review and are glad to know you enjoyed our hotel while you were our valued guest. We hope to see you again should your travels bring you back to our area. Best, Ronny Mann, GM