Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, Thank you for choosing to stay with us. We appreciate your feedback and hope to provide you with an excellent experience during your next visit to the area. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 22 oct. 2024
The staff was pleasant, the cost was high and rooms were dated. The room was not clean enough, I found hair in the shower. Location was close to gas and fast food restaurants which were convenient. I don’t know if I’d stay here again based on cost.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, I’m sorry that you did not find us to be a good value and that your room was not met with our excellence in service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us and we hope you will consider a return visit. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 23 août 2024 sur Expedia
par un voyageur
Publié le 20 août 2024 sur Expedia
staff was great.
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Elisa, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Ronny Mann, GM
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Megan, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Ronny Mann, GM
par un voyageur
If you are older don’t stay there
Publié le 17 août 2024 sur HotelsThe room had very little amenities. I’m older and I take pills. They had no glasses. I went to the front desk and ask for glasses and the person behind the desk said we give away free coffee over there. Just take some coffee cups and the other problem was it’s a king size bed, and in the restroom, the toilet was the lowest one I’ve ever seen my wife had trouble getting up and down from the toilet
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear John, We are sorry to hear that the lack of glasses in your room, the size of your bed, and the toilet height did not meet your expectations and negatively impacted your stay. We would like to apologize for any inconvenience caused and hope to have the opportunity to serve you better in the future. Sincerely, Ronny Mann, GM
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Larry, Thank you so much for your 10 out of 10 review! We appreciate you taking the time to share your kind review with other travelers and us. Thank you for choosing our hotel when in our area and we look forward to having you back again soon! Best, Ronny Mann, GM
par un voyageur de Huntington Beach
Publié le 16 août 2024 sur Expedia
Not the nicest hotel in the area. Probably wouldn’t stay unless they upgraded it
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear Hatem, I am sorry to see that our property did not provide you with a good stay. We always want to leave a positive impression, and it appears our accommodations fell short. We hope to redeem ourselves to you on a future visit. Sincerely, Ronny Mann, GM
par un voyageur
Publié le 15 août 2024 sur Expedia
Spacious, clean and comfortable room. We were in town for a wedding and decided to stay here based on pricing. However, given what we paid. I can’t really recommend it as far as value goes. Seemed exorbitantly expensive for a motel in a nondescript town. I’m guessing the price went up due to demand for the rooms for the wedding. I would stay here again if the rate went down by about $100. Then it would be worth it.
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear steve, Thank you for choosing to stay at our Hampton Inn. Although we are sorry to hear that you didn't find us a good value, we appreciate you taking the time to share your feedback with us. We value the opinions of our guests, both positive and negative, as they help us to improve our service. Once again, thank you for sharing your review with us. Sincerely, Ronny Mann, GM
par un voyageur
Publié le 13 août 2024 sur Expedia
I was not informed that there was a fee for a pet
I asked for a quiet room, but my neighbors were loud
I enjoyed the breakfast and the variety of food
I liked the lemon water and the coffee area, at the entrance of the hotel
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Ana, We apologize that our pet fee was not properly communicated and that noise pollution from the neighboring room interrupted the comfort of your stay. We are pleased to hear that you enjoyed our breakfast and our guest offerings. We value your feedback and hope to have the opportunity to host you again for a flawless experience. Sincerely, Ronny Mann, GM
