Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, Thank you for choosing to stay with us. We appreciate your feedback and hope to provide you with an excellent experience during your next visit to the area. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 22 oct. 2024
The staff was pleasant, the cost was high and rooms were dated. The room was not clean enough, I found hair in the shower. Location was close to gas and fast food restaurants which were convenient. I don’t know if I’d stay here again based on cost.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par GM , Gestion de l’hôtel
Dear Francisco, I’m sorry that you did not find us to be a good value and that your room was not met with our excellence in service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us and we hope you will consider a return visit. Sincerely, Sam Elkurd, GM
par un voyageur de Fremont
Publié le 25 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Mary, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Exactly what was needed.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Dear Jeff, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Sam Elkurd, GM
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The blower fan in my ac unit was going out so it made a racket when we it went on interferring with my sleep
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Convenient to restaurants and freeway. I heard the freeway noise all night. The floors in the hallways were dirty and stained. The elevators had dirty floors and my shower curtain was very moldy.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Dear Becky, We are sorry to hear that noise pollution caused by the freeway interrupted the comfort of your stay and for our cleanliness oversights. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Sam Elkurd, GM
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Daniel, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Sam Elkurd, GM
par un voyageur de Sacramento
Publié le 16 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear David, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Sam Elkurd, GM
