Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Luis Robles, Gestion de l’hôtel
Dear Charles,Thank you for your review and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Luchie, Gestion de l’hôtel
Thank you Enrique for your review! We appreciate your having been our guest and hope we have exceeded your expectations!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Hotel and their staff were wonderful
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Luchie, Gestion de l’hôtel
Thank you Wanda for your review! We are glad we met or exceeded your expectations and look forward to having you stay with us again!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The hotel itself wasn't great. I had a few issues with our room including a fridge that blew hot air instead of cold but the staff was beyond wonderful. I adore those people.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Luis Robles, Gestion de l’hôtel
Dear Joseph,Thank you for your review and our apologies for the mini fridge. We appreciate you letting us know and we've already replaced it. We hope to see you again soon.Thank you,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Luis Robles, Gestion de l’hôtel
Dear Bianca,Thank you for your review and we hope to see you again soon.Thank you,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Front desk staff was great, but my room was dirty, toilet roll holder broken, floors had dirt and hair. Chair was coated in residue definitely didn’t sit in.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Luis Robles, Gestion de l’hôtel
Dear Christina,Thank you for your feedback and we apologize for the issues you experienced. We have shared your review with our engineering and housekeeping team to ensure issues like these do not repeat themselves.Thank you,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 16 sept. 2024 sur Expedia
My check in process was great. Friendly staff awaiting me with a smile. Check in was quick and they informed me of all the amenities I had access to.
The actual property needs work. My bathtub was stained with dirt, curtains were a little dirty. Not filthy but not fresh. This goes for the stained sink as well.
If the property and the equipment inside the rooms were as great as the staff, this place would be AWESOME!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luis Robles, Gestion de l’hôtel
Dear Naomi,Thank you for the feedback and we apologize that your stay was not perfect. We have shared your comments with our cleaning team to ensure we do a better job for you and other future guests of ours.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luis Robles, Gestion de l’hôtel
Dear Marytza,Thank you for your feedback and we look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Staff are very accommodating. They have a great breakfast and cold water and coffee station set up at all times in lobby. It's a nice touch.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luis Robles, Gestion de l’hôtel
Dear Jennifer,Thank you for your review and we hope to see you again on your next trip to Sacramento.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Very convenient. Comfortable, quiet room. Very pet friendly.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luis Robles, Gestion de l’hôtel
Dear Paul,Thank you for the feedback and we're looking forward to your next stay!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas
