Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint-Damase
Publié le 4 juin 2024 sur Expedia
Super belle place
Commentaires de Gestion de l’hôtel
14 août 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Denis, Thank you for staying with us and for your kind review from your recent stay with us. We are delighted to note that you had a pleasant experience during your stay and hope to welcome you back soon.Sincerely,
par un voyageur de Santa Rosa
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Viria, Thank you for choosing to stay with us! We hope you had a wonderful experience and enjoyed your time here.We look forward to see you soon. Sincerely,
par un voyageur de Alameda
Publié le 6 oct. 2024 sur Expedia
Stayed one night for a baseball tournament. Room was fairly quiet, beds very comfortable, and complimentary breakfast starting at 7am. Don’t forget to pack a toothbrush like I did, surprisingly, they don’t carry them. Luckily, tons of shopping in the surrounding area.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Dorothy, Thank you for your feedback! We’re glad to hear you enjoyed your stay and found the beds comfortable. We appreciate the tip about the toothbrush - we do provide toothbrush, toothpaste complimentary at request and please do not hesitate to check with front desk.If you're ever in the area again, we hope to welcome you back. Sincerely,
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Benjamin, Thank you for your recent stay with us! We hope you had a comfortable and enjoyable experience..If there’s anything we can improve or if you have any suggestions, please feel free to share.We hope to welcome you back soon!Sincerely,
par un voyageur
Unfortunately not the best
Publié le 3 oct. 2024 sur HotelsUnfortunately there was a very intoxicated lady in the lobby when I was trying to check in. The gentleman at the front desk didn’t know how to handle it and this woman kept repeatedly touching my arm and rubbing her fingers through my hair. It made me incredibly uncomfortable, which I’m sure the front desk could tell. But still no intervention, the security outside didn’t do anything. We also had trash in our trash cans in the room and you could tell certain things hadn’t been turned down, which made us question the cleaning.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Jacquelyn,We hope this message finds you well. We want to extend my sincerest apologies for the incident you experienced during your stay with us. It’s never our intention to cause any inconvenience, and we are truly sorry that we fell short of your expectations.Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Sincerely,
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Rajwinder, Thank you for choosing Holiday Inn Express & Suites Central Hyw99 for your recent stay! We hope you had a wonderful experience and enjoyed your time with us.We hope to welcome you back soon.Sincerely,
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Sartaj, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Maria, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Everything was just perfect
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Ali, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Elk Grove. The Fact that you choose Holiday Inn Express is an honor to us.We are so delighted that you enjoyed your stay and will come back again! Sincerely,
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Front desk was the only thing good. Hotel is super old and dirty. The carpet inside the rooms are so dirty and gross. Room smells terrible.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Holiday Inn Express Team., Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. What you described certainly does not meet the standard we set forth, and we are truly sorry that we did not meet your expectations. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened.Again, we thank you for bringing this to our attention. It will help us improve our services and hope that you will remain a valued customer.Best regards,
