Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Expedia
Easy to take 99 freeway and very clean rooms
Comment from Hotel Management
Aug. 27, 2024 by Holiday Inn Express Team., Hotel Management
Dear Efren, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Central- Hyw 99 in Elk Grove.We are looking forward to welcoming you on your next stay with us.Sincerely,
by A traveller from Saratoga
Posted Aug. 25, 2024 on Expedia
Please provide trays for breakfast in clear areas.
Comment from Hotel Management
Aug. 27, 2024 by Holiday Inn Express Team., Hotel Management
Dear Isabel, Thank you for staying with us and for your kind review and recommendation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
by A traveller from Milpitas
Posted Aug. 21, 2024 on Expedia
Clean room
Comment from Hotel Management
Aug. 23, 2024 by Holiday Inn Express Team., Hotel Management
Dear Ronald, Whether you are travelling on business or pleasure, we know you have a variety of hotels to choose from and we much appreciate your recent stay with us.We hope to welcome you back soon.Sincerely,
by A traveller
Posted Aug. 20, 2024 on Expedia
it was a good loc.
Comment from Hotel Management
Aug. 20, 2024 by Holiday Inn Express Team., Hotel Management
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are looking forward to welcoming you on your next stay with us.Sincerely,
by A traveller
Posted Aug. 17, 2024 on Expedia
Filthy both rooms
Comment from Hotel Management
Aug. 20, 2024 by Holiday Inn Express Team., Hotel Management
Dear Meta, Thank you for taking the time to provide us your feedback. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. After you informed your room condition, our staff came to re-service your room immediately. We also credited your IHG account for the appropriate amount of points. We hope that this will be sufficient to correct the error and address any inconvenience this may have caused you. We very much appreciate your stay and hope that you will remain a valued guest.Sincerely,.
by A traveller
Posted Aug. 16, 2024 on Expedia
Facilities were nice and clean with tub we can soak in
Comment from Hotel Management
Aug. 17, 2024 by Holiday Inn Express Team., Hotel Management
Dear Our Valued Guest, Thank you for visiting us at Holiday In Express & Suites I hope we achieved our goal in making your stay memorable by providing outstanding service.We strive to make the experience at Holiday Inn Express one you will remember. Therefore, your comments are very important to us. Thank you again for your valuable feedback and we look forward to welcome you back soon.Sincerely,
by A traveller
Posted Aug. 16, 2024 on Expedia
I like the atmosphere and staff.
Comment from Hotel Management
Aug. 17, 2024 by Holiday Inn Express Team., Hotel Management
Dear Our Valued Guest,Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Holiday Inn Express Team., Hotel Management
Dear Lisa, Thank you for your great online review and we look forward to welcome you back soon.Sincerely,
by A traveller
Look forward to stay again
Posted Aug. 10, 2024 on HotelsStaff very friendly and hotel was clean enjoyed my stay rooms excellent
Comment from Hotel Management
Aug. 11, 2024 by Holiday Inn Express Team., Hotel Management
Dear Ralph, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Central- Hyw 99 in Elk Grove.we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.Sincerely,
by A traveller
Posted Aug. 9, 2024 on Expedia
Good breakfast…. Very clean…. Professional staff…. Big variety of restaurants close by
Comment from Hotel Management
Aug. 10, 2024 by Holiday Inn Express Team., Hotel Management
Dear Our Valued Guest,We are delighted to note that you had a pleasant experience during your stay with us; and appreciate your valuable feedback on our rooms as well as our services and food offerings.we look forward to welcome you back soon.Sincerely,
