Ratings based on 668 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by Customer Service, Hotel Management
Lonnie, it's a pleasure knowing you had a five-star experience at Hyatt Centric Downtown Sacramento. Your rating speaks volumes about how much you enjoyed your visit. We truly appreciate this gesture and hope to see you soon for another remarkable stay.
by A traveller
Posted Aug. 2, 2024 on Hotels
Comment from Hotel Management
Aug. 3, 2024 by Customer Service, Hotel Management
We appreciate the feedback, Juan.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
by A traveller
Posted Aug. 1, 2024 on Expedia
Front desk & valet employees were always super welcoming !! Stay was perfect for the concert. The air didnt stay at the temperature i liked when i slept but i made it work
Comment from Hotel Management
Aug. 2, 2024 by Customer Service, Hotel Management
Brianna, it's wonderful to hear you found our team members at the Hyatt Centric Downtown Sacramento so inviting and that our location provided convenience for your concert experience. We appreciate your feedback about the room temperature and will certainly take this into consideration. We look forward to the prospect of serving you again in the future.
by A traveller
Posted Jul. 31, 2024 on Expedia
Excellent time
Comment from Hotel Management
Aug. 1, 2024 by Customer Service, Hotel Management
William, it's fantastic to hear that you had an excellent time at Hyatt Centric Downtown Sacramento. We hope to welcome you back in the near future. Thank you!
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by Customer Service, Hotel Management
Justin, thank you for choosing Hyatt Centric Downtown Sacramento. We're glad to see from your rating that we could cater to your needs and deliver an excellent stay. We look forward to welcoming you back for another wonderful experience.
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Customer Service, Hotel Management
Sajid, it's fantastic to know your experience at Hyatt Centric Downtown Sacramento met your expectations. We appreciate your 5-star rating and look forward to welcoming you back for another wonderful visit.
by A traveller
Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Jul. 28, 2024 by Customer Service, Hotel Management
Thank you for the fantastic rating, Shawn!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt Centric Downtown Sacramento! We can't wait to see you again soon.
by A traveller
Posted Jul. 24, 2024 on Hotels
Staff was great, food at the on-site restaurant is very good.
Comment from Hotel Management
Jul. 25, 2024 by Customer Service, Hotel Management
Matt, thank you for choosing to stay at Hyatt Centric Downtown Sacramento. We are thrilled to hear of your pleasant experience dining at our on-site restaurant and connecting with our wonderful team members. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.
by A traveller from San Antonio
Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Jul. 25, 2024 by Customer Service, Hotel Management
Nathan, it's fantastic to hear that your experience at Hyatt Centric Downtown Sacramento was top-notch. We are thrilled to know our guests leave with great impressions. We look forward to welcoming you back in the future. Safe travels until then!
by A traveller
Posted Jul. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Customer Service, Hotel Management
Raquel, thank you for staying with us at Hyatt Centric Downtown Sacramento. We're thrilled you had a wonderful experience. We look forward to welcoming you back soon!
