Note fondée sur 650 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DAVIS
Publié le 21 sept. 2024
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Laura.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.
par un voyageur de DAVIS
Publié le 1 sept. 2024
We enjoyed having a room with kitchenette while our house was being briefly remodeled. Price was reasonable but hotel freeway and there is significant noise. Staff were kind and accommodating but under resourced. For instance to dishwasher soap in the kitchenette. Dishwasher full of dishes of suspect cleanliness. Staff at desk offered dish soap and a sponge but there is a dishwasher???? At breakfast no toaster with toaster out of order all week. 24 hrs no tv due to problems with their provider. Carpet had stains in public areas near elevator and at several locations in hall and in our room. Carpet needs to be replaced. Elevator button missing number needs repair. Overall impression is long term deferred maintenance. Disappointed.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Laura, thank you for sharing your experience. It’s good to know that the kitchenette was convenient during your home remodel, and that the team members were accommodating. The matters you faced regarding noise, amenities, and maintenance are also noted. The team is continually working to make improvements. Your feedback is invaluable, and it helps ensure a better experience for all guests.
par un voyageur
Publié le 3 août 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Betsy, thank you for staying with us at Hyatt House Davis. Our team is delighted you found everything to be very clean. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating!It's outstanding you had such a wonderful experience at Hyatt House Davis. We care about the satisfaction of our guests. We can't wait to see you again soon!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Jon, thank you for staying with us at Hyatt House Davis. We look forward to welcoming you back again soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Service, Gestion de l’hôtel
Natasha,Thank you for staying with us at Hyatt House Davis. We're delighted you had a great experience and hope to welcome you back soon!
par un voyageur
No regrets.
Publié le 28 juill. 2024 sur HotelsCame for a soccer tournament with our boys. Location is perfect and the hotel was very clean and exactly what we needed! Hotel staff was exceptional!!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Service, Gestion de l’hôtel
Anabel,We are thrilled you enjoyed your stay at Hyatt House Davis. It’s fantastic to know the location was convenient for your soccer tournament and that our team members exceeded your expectations. We hope to welcome you and your boys back in the future!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Cun!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House Davis.Have a wonderful day!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Excellent helpful staff!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the fantastic review, Jill!It's excellent you had such an amazing stay at Hyatt House Davis! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!
par un voyageur
Comfortable, spacious room
Publié le 23 juill. 2024 sur HotelsThe room was very nice -- clean, comfortable and spacious. It really felt like an apartment. Kitchen was well-stocked with dishes, utensils, etc. Only downside: fold-out sofa bed was not the most comfortable (but they never are).Very friendly and helpful front desk staff, who were responsive with requests. Altogether, a pleasant week-long stay--we will definitely stay here again. Nice pool, too!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Customer Service, Gestion de l’hôtel
Greetings Anna,We’re delighted you loved your experience at Hyatt House Davis. It’s wonderful to hear you enjoyed the clean and spacious room, as well as the well-stocked kitchen. We appreciate your understanding regarding the fold-out sofa bed. Our team members are glad they could assist and make your stay pleasant. We're excited for your return and can't wait to welcome you back for another stay.Thank you for choosing Hyatt House Davis!
