Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DAVIS
Publié le 21 sept. 2024
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Laura.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.
par un voyageur de DAVIS
Publié le 1 sept. 2024
We enjoyed having a room with kitchenette while our house was being briefly remodeled. Price was reasonable but hotel freeway and there is significant noise. Staff were kind and accommodating but under resourced. For instance to dishwasher soap in the kitchenette. Dishwasher full of dishes of suspect cleanliness. Staff at desk offered dish soap and a sponge but there is a dishwasher???? At breakfast no toaster with toaster out of order all week. 24 hrs no tv due to problems with their provider. Carpet had stains in public areas near elevator and at several locations in hall and in our room. Carpet needs to be replaced. Elevator button missing number needs repair. Overall impression is long term deferred maintenance. Disappointed.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Laura, thank you for sharing your experience. It’s good to know that the kitchenette was convenient during your home remodel, and that the team members were accommodating. The matters you faced regarding noise, amenities, and maintenance are also noted. The team is continually working to make improvements. Your feedback is invaluable, and it helps ensure a better experience for all guests.
par un voyageur
Publié le 26 août 2024 sur Expedia
It’s was a very spacious and modern room. Our bathroom door was broken. Towels were hard to find. Tv was rotating, this helped a lot for both sides of the room. Sofa bed had a terrible mattress that was impossible to sleep in. It was amazing at first, but then we noticed the problems that were mainly in our room.
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Shalvin, thank you for sharing your feedback. It's wonderful to know the room provided ample space and modern amenities. The rotating TV highlights the thoughtful design of the space. The concerns with certain room aspects have been noted, and the team will look into providing a better experience in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Nooria, thank you for sharing your feedback. It's important to us and helps in our continuous effort to provide an exceptional experience. Your insights are valued, and the team will use them to improve future stays.
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Girija, thank you for staying with us at Hyatt House Davis. We look forward to welcoming you back in the future!
par un voyageur
Publié le 22 août 2024 sur Expedia
The place and the room was clean and quiet even though the freeway is right there. Not much as far as a bar. Breakfast was good. Can't walk to anywhere. Personnel was friendly.
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Jocelyne, thank you for staying with us at Hyatt House Davis. The team is glad you found the environment clean and peaceful, as well as the breakfast enjoyable. We appreciate your feedback about the bar and location. It’s great to hear our colleagues made a positive impression during your visit. Looking forward to welcoming you back!
par un voyageur
Comfortable hotel
Publié le 22 août 2024 sur HotelsWe could spend time slowly
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Kenji, it’s wonderful to hear you had a great time at Hyatt House Davis. Thank you for taking the time to share your experience. We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Wootae, we’re delighted you loved your experience at Hyatt House Davis. Thank you for choosing to stay with us. We hope to welcome you back soon!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 10/10 rating, Kathleen!It's excellent you enjoyed your time at Hyatt House Davis so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
par un voyageur
Look for another hotel
Publié le 17 août 2024 sur HotelsThe hotel is pretty new but it seems that it’s not well cared for, our room was not clean properly, stains in bed cover I mean blood and idk what other body fluid stains, hair a lot of hair in the shower floor, loud it’s right by the freeway and we could hear the noise all night it was just not a good stay.
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your feedback. It's concerning to hear about the issues experienced during the stay, and the team will certainly look into improving the quality of the accommodations. The location can sometimes be lively, but we do our best to offer a comfortable environment for all guests. The feedback is appreciated, and the team is always striving to make guests' experiences better.
