Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de WESTFORD
Publié le 25 déc. 2024
Convenient to American River recreation area!
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you back in Folsom!
par un voyageur
Publié le 16 déc. 2024
The staff was wonderful
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for your feedback! We really appreciate you choosing to stay with us and hope to see you back in Folsom on a future visit!
par un voyageur
Publié le 16 déc. 2024
The staff was wonderful, continental breakfast was nice. The hotel is a dated but over all a good value
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again next time in Folsom!
par un voyageur
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
The hotel was great, room was great my overall experience here for my first time was great. The only hiccup I had was the pillows were too soft and I can’t use soft pillows, because I don’t sleep well that way.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for your feedback! Please anytime in the future ask the front desk for a different pillow for you, we are happy to accommodate! We really appreciate you choosing to stay with us and hope to see you again!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback! We are pleased to know you enjoyed your stay with us. We really appreciate you staying with us and hope to see you again in Folsom!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
The pros: the room is huge with a full sized kitchen and full-size refrigerator.
The cons: that full-size refrigerator is really noisy. Also, the TV is located to the side of the bed, which means, to watch it you get a stiff neck very quickly!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for taking the time to provide your feedback to us. Your comments will be shared with the appropriate departments. We really appreciate you choosing to stay with us!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for your feedback. We're sorry you were unhappy. Please if there is anything we can do to fix, contact the hotel directly. We do appreciate you staying with us.
par un voyageur
Hard pass on this hotel.
Publié le 23 sept. 2024 sur HotelsHorrible customer service, noise and dirty. The manager is no help. I left the property a day early and didn’t even use the second night. I slept in my truck instead. The front staff allowed for early check out a day prior and then was rescinded when they realized hotels.com was paying the bill and they had the choice to keep the money. Blamed the refund on hotels.com and not being by their problem. Will never use this brand property again and considering not using hotels.com again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for your feedback. I am sorry your experience with us was not as expected. I did look at your reservation and it was prepaid to a third party, not directly through us. I wish we could have assisted you in the early checkout. We really do appreciate you choosing to stay us and apologize it was not a better experience.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Comfortable and convenient
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Dawn Lowell - General Manager, Gestion de l’hôtel
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again next time in Folsom!
