Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de GLASTONBURY
Publié le 13 nov. 2024
Limited breakfast. Squeaky floors. Good price. Good beds but not pillows.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, J. I'm sorry to hear that our breakfast options and pillows weren't the greatest but happy to hear our pricing suited your needs while in Roseville! We appreciate your feedback and look forward to welcoming you back soon!
par un voyageur
Publié le 9 nov. 2024
Ok room but could use updating. Rooms are big enough to have King vs Queen and kind of hard. Lots of street noise. Check-in staff weren’t friendly or welcoming (check out was better).
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Gerald. I'm sorry to hear that your overall recent experience felt short of our overall service standards we strive for all guest. I appreciate your feedback and will ensure this feedback is shared amongst all departments. I do hope you will give us the opportunity to make future stays much better. Please feel free to reach out directly if you need anything else. Thank you!
par un voyageur de ANCHORAGE
Publié le 29 sept. 2024
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ty M., Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Corene. I'm sorry to hear your overall experience wasn't the best it could have been. I do hope you will give us the opportunity to make future stays much better. Thank you for your feedback!
par un voyageur
Publié le 19 août 2024 sur Expedia
The rooms needs to be updated.
Furniture old and raggedy.
Bed was comfortable.
Room was clean.
No fan in bathroom.
Terrible lighting.
Update air-condition
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Karen. I'm sorry to hear that your suite wasn't the best it could have been but happy to hear it was clean. We appreciate your comments and business and hope to welcome you back soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Always a pleasure to stay here!
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Tamara. We enjoy accommodating you and your family every time! We look forward to welcoming you back soon.
par un voyageur
Publié le 16 août 2024 sur Hotels
Definitely showing signs of wear - from my experience with hotelsdotcom the rating should be 6.0-7.0. Not a 8+ facility. Plus an extra $10 charge for parking in an unsecured lot shared by many other businesses. Better options on the area.
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Joe. I'm sorry to hear that your overall experience wasn't the best it could have been. We appreciate your feedback and hope to have the opportunity to make future stays much better.
par un voyageur
Publié le 16 août 2024 sur Expedia
The staff in the morning was helpful and very nice. The person who checked us in though, was very rude and I usually don’t complain, but I have never had someone who so obviously glared at us while we checked in.
For the hotel itself, we had the suite, but the A/C barely worked. We had to ask for a fan, which was delivered covered in dust. Appliances were dirty, all parts of the hotel were very warm in the middle of summer. And the room was barely clean. I had to clean the room myself before being comfortable enough to touch much.
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Shenn. I'm sorry to hear that your overall check in experience and suite amenities were not to our overall guest standards. Rest assured your feedback has been addressed and do hope you will give us the opportunity to make future stays better. Thank you for you again!
par un voyageur
Publié le 15 août 2024
Nice stay overall but they should just skip breakfast all together! Had to pick it up in a bag in the lobby...only the cheapest items available. Packaged and frozen items only. Parking is 10.00.
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M., Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us, Kasey! We're sorry to hear that our breakfast options weren't the best but happy to hear your overall stay was nice. We appreciate your feedback and business and hope to accommodate your next visit soon.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Ty M., Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We appreciate your business and hope your next visit with us is a 10/10!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Ty M. , Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We're happy to hear your overall experience was a positive one. We appreciate your business and look forward to welcoming you back soon!
